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Hôtel et spa Serge BLANCO

4.0 star property
Seafront with seasonal outdoor pool, near Plaza Gipuzkoa

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Hôtel et spa Serge BLANCO near Hendaye Beach offers a sanctuary with a health club featuring Pilates, fitness classes, and poolside yoga. Travelers love the on-site shopping, marina views from the terrace, and rejuvenating thalassotherapy treatments at Relais Thalasso spa.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking available
  • Bar
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, Pool Access, Ocean View (Balcon / Balcony)

Standard Room, Pool Access, Ocean View (Balcon / Balcony) | Minibar, in-room safe, individually decorated, desk

Standard Room, Pool Access, Ocean View (Balcon / Balcony)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Pool Access, Courtyard View (Balcon / Balcony)

Bathroom sink

Standard Room, Pool Access, Courtyard View (Balcon / Balcony)

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Balcony

Minibar, in-room safe, individually decorated, desk

Junior Suite, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds
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About the area

Map
125 boulevard de la mer, Hendaye, Pyrenees-Atlantiques, 64700

What's nearby

  • Hendaye Beach - 1 min walk - 0.0 km
  • Plaza Gipuzkoa - 20 min walk - 1.9 km
  • Castillo de Carlos V - 20 min walk - 1.9 km
  • Port of Hondarribia - 12 min drive - 2.5 km
  • Hondarribia Beach - 13 min drive - 2.8 km

Getting around

  • Les Deux Jumeaux Station - 4 min drive
  • San Sebastian (EAS) - 16 min drive

Restaurants

  • ‪Ttipia - ‬11 min walk
  • ‪Bi Ur Arte - ‬9 min walk
  • ‪Parc à Huîtres - ‬11 min walk
  • ‪Le Chantier - ‬10 min walk
  • ‪Restaurant Olivier - ‬2 min walk

About this property

Hôtel et spa Serge BLANCO

Upscale hotel near Hendaye Beach
Located close to Plaza Gipuzkoa and Hondarribia Beach, Hôtel et spa Serge BLANCO provides a marina, a terrace and shopping on-site. Active travellers can enjoy amenities, such as Pilates and fitness classes, at this hotel. Treat yourself to a body treatment, thalassotherapy or reflexology at the on-site spa. The on-site Regional cuisine restaurant, Le Bidassoa, offers breakfast, lunch, dinner, light fare and pool views. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, a hair salon and dry cleaning/laundry services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and train station pick-up service
  • Express check-out, a TV in reception and smoke-free property
  • Luggage storage, multilingual staff and 2 meeting rooms
Room features
All 90 individually decorated rooms offer perks such as air conditioning, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 32-inch LCD TVs with premium channels
  • Balconies, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge)
  • Covered parking on site (EUR 29 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Bidassoa

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Marina
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • 5 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 32.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Covered self-parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 32.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Blanco Serge Thalasso
Blanco Thalasso
Serge Blanco Thalasso
Serge Blanco Thalasso Hendaye
Serge Blanco Thalasso Hotel
Serge Blanco Thalasso Hotel Hendaye
Thalasso Blanco
Thalasso Serge Blanco
Serge Blanco Thalasso Spa
Et Spa Serge Blanco Hendaye
Hôtel et spa Serge BLANCO Hotel
Hôtel et spa Serge BLANCO Hendaye
Hôtel et spa Serge BLANCO Hotel Hendaye

Frequently asked questions

Does Hôtel et spa Serge BLANCO have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hôtel et spa Serge BLANCO pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hôtel et spa Serge BLANCO?

Self-parking is available for EUR 29 per night. Limited spots are available.

What time is check-in at Hôtel et spa Serge BLANCO?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel et spa Serge BLANCO?

Checkout is at noon.

Where is Hôtel et spa Serge BLANCO located?

Located in Hendaye, this beachfront hotel is in the city centre and within a 10-minute walk of Hendaye Beach and Bay of Biscay. Plaza Gipuzkoa and Hondarribia Beach are also within 3 mi (5 km). Les Deux Jumeaux Station is 27 minutes by foot.

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Reviews

Hôtel et spa Serge BLANCO Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 96 out of 241 reviews
Rating 8 - Good. 93 out of 241 reviews
Rating 6 - Okay. 38 out of 241 reviews
Rating 4 - Poor. 13 out of 241 reviews
Rating 2 - Terrible. 1 out of 241 reviews

Reviews

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The pool is great
Stayed 1 night in Sep 2025

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, great breakfast
Stayed 1 night in Jun 2024

8/10 Good

Anuruddha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful view, friendly staff. Nice hotel.
Stayed 1 night in May 2024

10/10 Excellent

Iñigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was next to the sea, the staff were very helpful. So I highly recommend it
Stayed 1 night in Feb 2025

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent sejour
Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome view from balcony

Excelent Service. We arrived somewhat late but they opened their bar for a night cap. The breakfast buffet was variedad and plentifuk. Windows were Double / tripled paned. Very quiet.
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement top.personnel top.
Stayed 2 nights in Aug 2024

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort

Very poor

Great location but very average hotel. Over priced. View of pipes - unsightly and unpleasant. Definitely not 4 star. Room air con not working. Very uncomfortable sleep. Won’t be back.
Stayed 1 night in Aug 2024

10/10 Excellent

anne marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Depuis plusieurs années nous apprécions beaucoup la localisation sur la plage, la vue du balcon ( deuxième étage) , la belle piscine d’eau de mer , le solarium, et la chambre confortable
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Cher pour une qualité pas toujours au rendez-vous

Personnel dans l'ensemble très serviable, chambre spacieuse et agréable, présence du spa et de la piscine, proximité de la plage. Malheureusement, l'état de certains éléments ne correspond pas au niveau de standing et prix affiché : couloirs sentant mauvais, équipements abîmés, propreté des douches/sanitaires da spa.
Stayed 3 nights in Jul 2025

4/10 Poor

Paule

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Pas à la hauteur des étoiles attribuées

Extrêmement déçue par la chambre… sol en mauvais état. Visiblement hôtel vieillissant qui aurait grand besoin d’un renouveau pur prétendre au standing affiché et au prix pratiqué. Cartes pour accéder à la chambre toutes les deux désactivées le deuxième soir donc nous avons dû faire appel au concierge de nuit pour pouvoir espérer rentrer nous reposer. Petit déjeuner pas à la hauteur des 20€ demandés… premier matin : grille pain disjoncté donc pas de possibilité d’avoir du pain grillé. Les œufs soit disant brouillés ne sont qu’un mélange liquide sans aucun doute fait avec de la poudre. Nous ne reviendrons certainement pas dans cet hôtel lors d’un prochain séjour à Hendaye.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel découvert par hasard et très bonne découverte repas très bon
Stayed 3 nights in Jul 2025

6/10 Okay

sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Déçue par la gestion d'une erreur de facturation

J’ai séjourné au Relais Thalasso Hendaye début mai 2025. Malheureusement, mon expérience a été entachée par une erreur de facturation importante : la chambre a été facturée deux fois, une première fois via hôtel.com (prépayée), puis à nouveau à la réception lors du départ. Malgré mes nombreuses relances (appels, e-mails, justificatifs, RIB…), il m’a fallu plus de deux semaines pour obtenir un remboursement partiel seulement — sans explication sur le montant manquant et sans excuses de la part de l’établissement. J’ai dû relancer plusieurs fois pour obtenir une simple confirmation de traitement. Le responsable réception m’a informée que la comptabilité ne communiquait pas directement avec les clients, ce qui complique encore plus le suivi. Je déplore un vrai manque de réactivité, de transparence et de considération pour le client. Une erreur peut arriver, mais c’est la façon dont elle est gérée qui reflète le sérieux d’un établissement. À ce jour, je reste dans l’attente du remboursement complet. Espérant que cet avis incitera l’établissement à mieux prendre en charge les litiges de ce type. Sophie R.
Stayed 1 night in Apr 2025

6/10 Okay

Sandrine

Disliked: Cleanliness, staff & service, property conditions & facilities

Déçu

Chambre défraîchie pour un 4 étoiles…. Décevant lorsque vous allez dans un ets de cette notoriété.
Stayed 2 nights in Apr 2025

8/10 Good

Christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre bien située
Stayed 2 nights in Mar 2025

4/10 Poor

Vanessa

Liked: Cleanliness
Disliked: Room comfort

Bruyant et inconfortable

Pour ce prix, on s'attend a une prestation un peu plus a la hauteur, la literie est tres usagée, le matelas est taché, inconfortable par les creux d'usure, nous sommes repartis avec un mal de dos... C'est tres bruyant, le menage commence a 9h et se termine a 15h30...et comme cest tres mal insonorisé, nous entendions meme nos voisins du dessus faire leurs besoins...bref...pour un sejour de detente au calme, ça nest pas le bon endroit... De plus, le personnel de l'accueil n'est pas des plus accueillant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel établissement, situé juste en face de la grande plage. Soins réalisés par un personnel attentionné et sympathique (Spa et Hydrothérapie). Excellent restaurant dont les propositions sont originales, savoureuses et superbement présentées. On souhaiterait juste un VRAI grand lit (au lieu de 2 lits de 90 CM accolés, avec un matelas trop mou). Très calme en basse saison, ce qui a été apprécié.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Court séjour

Court séjour agréable mais hôtel et surtout thalassothérapie qui mériterait un gros rafraîchissement
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super emplacement

Vue imprenable sur la magnifique plage d’Hendaye. Ou vue sur l’Espagne. Au choix. Les 2 sont top
Stayed 3 nights in Nov 2024

4/10 Poor

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dernière fois

Déçu du séjour alors que c’est la 4 eme fois que nous venons dans cette hôtel qui pour moi ne mérite pas 4 étoiles une chambre vue sur mer qui n’en est pas une ( vue sur le spa et la chaufferie… ) salle de bain médiocre Et service à la réception qui s’en fou … au prix exorbitant des chambres Serge blanco il ne reste que le nom !
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We entre pote

Fabuleux WE excellent entre pote la thalasso étais un plus
Stayed 2 nights in Oct 2024

6/10 Okay

Corinne

Liked: Room comfort
Disliked: Property conditions & facilities

Un peu déçu

Bon séjour. Mais hôtel dans un état de propreté dans les parties communes qui laisse à desirer ( moquette tres sale et tachée). Le service au bar qui n'est pas assuré tous les soirs de la même façon ( un soir il n'y avait personne pour préparer les cocktails qui etaient à la carte) Nous avions demandé une chambre avec deux lits et nous avons eu un grand lit. La vue depuis le balcon qui donnait sur la "cour interieure" donnait sur tous les tuyaux du système de chaufferie de la thalassothérapie.
Stayed 2 nights in Sep 2024

4/10 Poor

Estelle

Disliked: Staff & service, amenities, property conditions & facilities
Vue chambre 101 à 160 e sur la chaufferie du spa juste après le balcon. Inadmissible pour 1 4*. Responsable réception très mal aimable. Un déception immense piyr la
Stayed 2 nights in Sep 2024

6/10 Okay

Mathieu

Disliked: Cleanliness, property conditions & facilities

Les 4 étoiles n’y sont plus

Lumières dans le couloir qui clignotent en permanence, peignoir déchiré, 2 lits simple collés pour faire un lit double, sèche serviette rouillé.. Bref l’hôtel semble l’impression d’être à l’abandon
Stayed 2 nights in Aug 2024