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"Lovely clean rooms, good breakfast, but there was a strange odour by the bar which wasn’t nice. "

"Great stay, lovely rooms, nice food."

"I wouldn't stay here again. Very disappointing. Staff were moody, did not want to engage in conversation, asking for directions was a huge inconvenience to them. Bedding was awful! The quilt cover felt like sand paper where it had babbled, I assume it might be very old! This needs to be looked at as a PRIORITY! Pillows were extremely poor. Not a comfortable stay. Wood frame of the bathroom door needs looking at all the paint is coming away, looks very cheap and nasty. Had 1 coffee pod when we checked in. We booked a room for 2 adults..... Very very noisy you can hear everything. Wouldn't recomend this hotel. Won't be returning. "

"All staff were excellent, particularly in the bar. Welcoming, attentive and knew what they were doing. "

"👍 "

"Rooms are quite spacious. Staff very helpful. Had an issue with room which was immediately looked into. When it was clear resolution would not be achieved, we were immediately offered a new room. "

"We had a fantastic stay at novatel cardiff bay. Staff were friendly, hotel was clean, amenities were fab, and the breakfast amazing! We will definitely be staying again soon, and highly recommended."

"Lovely hotel. Very close to the restaurants and bars in Cardiff Bay. Nice restaurant and hotel bar was cosy."