Hotel murah di Hi-Nella

"Clean room"

"I asked for room service and during 2 night stay I was denied, had to stay in a dirty room and nor was I replaced any new lotion or shampoo bottles. The pool was and currently shutdown for the summer. This information was not provided in the website nor was I accommodated by the hotel manager when I advised him my family I traveled to the hotel to enjoy the pool and among other activities. No one cared to help improve our family trip, no accommodations or a slight discount for the inconvenience...

"Hotel was nice. Only issues were we went to our room but room key did not work. Had to go back to lobby and found that we were given the wrong room key. Bathroom door was difficult to close fully, kept getting stuck while rubbing on the floor."

"Helpful staff; Willing to go the extra mile to ensure guests have a good experience."

"Excellent breakfast, very comfortable bed and nice staff. I will stay there again."

"The property was located in a good spot, but it appears run down overall and the staff weren’t overly helpful. The elevator didn’t work the first day we were there, so we had to drag our luggage up 4 flights of stairs."

"Everything was perfect"

"We got there a was only one staff to assist 4 people at the line. When we got to the room bad smell in the room like dirty carpet. There was someone like banging on the wall. There was only one towel for two people we ask for towels they tell us to go get some more, when my son went to get it they didn’t had any, the person said the just put towel to the washer. When we was ready to leave all the housekeepers was line up at the elevator and no one moving to let us to go to check out we had to go...

"I was so glad I stayed here after a late flight."

"Excellent customer service!"

"The staff was friendly and attentive. Our room was clean. They provided a variety of breakfast options. Unfortunately, the exercise room was unavailable; however, they offered the use at Residence Inn, right next door. Overall a pleasant stay."

"I had spiders in my room. I asked for a wake up call and never got one."

"The stay worked well for my family"

"The hotel was very dated, there was an off-putting smell in the room, and it didn't appear to be very clean. The pictures online were very misleading, I would not recommend staying at this location."

"Everything was nice and clean! The staff was amazing!!! I love how I received check ins via text messages and all my questions were answered promptly!! Miss Tenisha at the front desk is hilarious ! She reminded me that I'm here to relax and I better not lift a hand to do anything else lol This was my first time staying at a hotel with my children and we all truly enjoyed ourselves! Thank you for making our stay feel like home. From the comfortable hotel room and a yummy breakfast set up, to the...

"The room and property were very clean."

"Property was well kept. Staff was helpful and quick with responses. good location. Breakfast bar was nice."

"Awful and dirty. Wouldn’t recommend it even for a crash pad for a flight."

"Was very noisy awakened at 1am and hot water not very hot"

"The level of cleanliness, maintenance, and customer service have declined. Common areas such as e!evators and hallways were stained, contained spills uncleaned for days, and have a slight odor. The linens need to be retired; frayed towels and worn sheets seem to reflect the ho-hum attitude of staff and management. Overall a safe and convenient location for a short stay, but far from the gleaming experience represented in the Hilton brand."