Search Hotels Near Hiei-zan & Enryaku-ji, Otsu

"No one to help with luggage; front desk would not make dinner reservation--told to walk downstairs and do it myself; very small room; sink and vanity in bedroom area instead of the bathroom; no English television station; no view from bedroom to outside; charge for everything, for example the cappuccino at breakfast and ice at bakery; gym is very small, cold, bad smell, no water and no towels; service staff often unfriendly and unprofessional. Not recommended!"

"Amazing location, lovely staff, lovely rooms. The traditional spa is a great experience and the breakfast is to die for (especially the Japanese options) Truly 10/10. Also, Not sure why the hotel is shown as rated at 3.5 stars as it feels like a 4 to 5 star hotel with all the amenities and quality. "

"Beautiful property with the pond and the garden. Hotel is impeccable clean, comfortable and polite everything you would expect from a luxury hotel. Next time we’re in Kyoto we will stay here again. Thank you ! "

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"Hotel was clean, staff were friendly. Tons of food options close by. Location was great, quick walk to the subway."

"Very good hotel with comfortable beds, washing machines and tumble dryers. We were very well looked after. Thank you for everything."

"The Hotel's shuttle picked us up at the train station. There's not too much within walking distance. We splurged for the delux room with private onsen. It was fun to have a suite with classic Japanese flair ... bamboo floor mats, sliding panel paper doors, etc. Nice view of the lake."

"Though I only stayed there for one day, the trip was very pleasant! Several of the employees speak perfect English, they were very accommodating and very helpful. The dinner and breakfast were both delicious, the breakfast being a buffet that had very many options in case you are a picky eater. Both of the private onsens were also very nice "

"Excellent breakfast - you have a choice with 4 restos - all with lake view and amazing food!"