Hotel Belanja di Highgate

"Hard to contact staff, Dosen't matter messaged or phoned, there is no answer. Shared area small sofa is very dirty, kitchen no kitchen paper towel. No sound proof wall, we were woke up earlier morning by loud sounds from kitchen room. No air condition, room very hot in the afternoon. Otherwise, it was a nice stay for us."

"Wir hatten nachts ungefähr 17 grad Außentemperatur, in meinem 24er Zimmer waren gefühlt 30 grad. Aufgrunddessen wurde keine Bettdecke benötigt. Es steht ein Bodenventilator im Zimmer der recht laut ist. Nachts um 4 Uhr wurde er ausgeschaltet und kurz darauf wieder eingeschaltet, da hat man den großen Unterschied extremst gemerkt. Am Bett könnte man vielleicht noch eine Halterung anbringen um Sachen wie Handy oder andere kleine Gegenstände abzulegen, damit sie nicht im Bett stören oder gar raus...

"This hotel is so dated and run down it's very disappointing. The bedroom window did not close, so I had an open window over looking the M1 which didn't really lead to a peaceful nights sleep. The corridors all had a funny, overwhelming smell, the rooms are full of marked walls, peeled paint and broken lights. Appreciate this is a service station hotel so don't expect a lot, but this place desperately needs some maintenance . The stuff were however lovely and very polite."

"Great location, clean, helpful staff"

"We specially booked a 2 bedroom apartment, which was confirmed in our Expedia booking. When we arrived it was a 1 bed with a sofa bed. This aside, the kitchen cupboard was off the wall, the bath was cracked, the tiles were broken and so was the dressing table and mirror. We communicated all of this to the host and their only answer, was that they would cancel the booking (as we are stood in the apartment) and give us a refund. We had no choice but to do this and were left in London trying to...