Hotel murah di Highmoor Cross

"The rooms are beautifully presented and the amenities were really nice. For a travel stop it was very convenient and the staff are friendly. The carpets in the rooms are suffering from wear and tear and could do with a better clean. The rooms needs a bit more of a clean in general. The shower also started dripping in both rooms (which were at other ends of the property) at around 3am which woke us up. We found it a bit strange to be put in rooms in completely different buildings despite...

"Stayed a few times now and never had a problem. Will continue to use."

"Could be wonderful. Staff are lovely."

"We have reported a fridge problem in our room as soon we arrived. The receptionist mentioned that the maintenance team has already left but someone will come and have a look. Noone came even though i have enquired twice again. Each time i was told that a person will come to check the fridge as soon as they finish in a different room. Nobody came at all.the next morning at checkout i have mentioned this again to the receptionist whose attitude was not elegant and pretty arrogant towards me. He...

"There was no air conditioning, and the room was extremely hot and stuffy. A member of staff told us they would provide an additional fan, so we went to reception to ask. We were told a fan would be sent to our room, but after waiting over an hour nothing arrived. When we returned to reception, we were then told that no fans were available. We were also not given any information about breakfast, including where it was served or the opening and closing times. The hotel was extremely busy due to...

"Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean"

"Very clean and quiet. Family room was nice size. Staff were very accommodating.Would highly recommend"

"Excellent service from the staff. The bar and reception area are very spacious and clean."

"Great stay would recommend"

"Bed was comfortable and breakfast very nice. Negatives - no air con on a very hot day/night and shower problematic. Couldn’t avoid getting hair wet, shower head too high to adjust and no soap in dispenser. Otherwise all good."

"Clean rooms, excellent service 👌"

"清潔感ある"

"Can't really fault the property itself but the card keys that you need to get in room lifts pretty much everywhere hardly ever worked had to go to reception a few times because we couldn't get in our room.Quite a few guests we spoke to had the same issue."

"Great hotel, shame about food prices and options"

"Please do not contemplate staying here over the summer months, we stayed over royal Ascot weekend and I cannot put into words how hot the rooms and the corridors were it felt really unsafe. They give you a desk fan in the room however this did absolutely nothing for the room temperature. I’m 7 and a half months pregnant and was looking forward to this stay, instead I felt faint and extremely hot over the 2 nights we were there. My husband and I had to ring"

"No air conditioning on site in the room, windows barely opened, they did not have enough fans, so were unable to provide any to us, during a heatwave. Room had no mini fridge; no hot water to shower with across multiple rooms as all complained about the same things during time of a wedding event."

"Evrrything"

"Great service smooth checkin, room was fully equipped and clean, no noise around and a perfect 1 nights stay"

"Really poor experience overall. The receptionist was rude and unhelpful, and we found numerous hairs in the bathroom which raised serious concerns about cleanliness. On departure, no one even asked how our stay was. Won’t be returning."