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"Amazing and helpful staff, my room on the first day was a little warm, even with my card inserted, not too sure if the AC was on or was a little slow, but the next day it was perfectly fine. It’s a charming and outdated hotel, but the location and the hospitality make up for it. Also, I’m glad that they accommodated me for the Attack on Titan room. Thanks to the staff, I’ll be sure to visit again."

"From the very start the staff was very nice, even though we weren't the best tourists. We stayed a short time, and in that tike the staff was friendly, despite our Faux Pas and were willing to help us with arranging luggage forwarding. The room we booked was very clean and offered coffee, tea, and ice water in our rooms which we were free to use. The mats we slept on we comfortable and had plush blankets that almost kept us TOO warm during the cool Spring nights. The Onsens though were the star of the show. We had two private Onsen attached to our room, one that was inside and one that was Open-Air. Both were incredible to be in and legitimately helped myself and my travel companion with aches and pains during the trip. I can't recommend this place enough. Must go Onsen if you find yourself in Hita."

"Staff was top tier"

"The staff are wonderful! Clean room, amazing breakfast. It is right next to the train station and bus stops, and of course, a short walk from the Captain Levi statue. The only comment I have, which isn't a big deal, is that the wifi doesn't reach our room (the one farthest from the elevator). I just have to finish my work in the lobby instead. We'll definitely stay here again if we're back in Hita."

"The property was amazing. Check-in was very smooth and excellent explanations. Staff were friendly and attentive. Rooms were extremely clean and comfortable. The hot spring was also really nice. They change the men's/women's periodically, so make sure to experience both! I especially appreciated the fine touches that gave me a small smile - the same artist who made the flower vases also made the coffee cups in the lounge :) And the coffee was excellent."

"Quiet room and has a communal kitchen with microwave, free coffee, tea and miso soup. Has washing machine and vending machine."

"Very good value—and a surprisingly good onsen!"

"The Hinanosato was renovated about 6-8 years ago and it is an amazing place to stay - the decor is heavy on 60's themes which gives it a mellow / laid back feel. The staff are great, the breakfasts were wonderful and our room had a spectacular view of the Mikuma river. Parking on site is very limited but they have a couple parking lots nearby that can be used. Highly recommend this hotel!"

"Clean room friendly staff"