Search Hotels Near Hiokayama Park, Kakogawa

"I have stayed at this hotel brand multiple times in Japan, and everything was fine until this parking guy. He was the rudest person I have ever met here. He kept a straight face the whole time and barked orders like an ICE agent: “Hey! Get the luggage out! Hey!! You need to drive your car in the garage yourself! Now!” This man lacks the most basic respect for guests. The stay itself would have been a 4.5 star rating without him. Avoid if you value polite service."

"This was the worst hotel stay I have ever experienced in Japan. 1. The hotel struggled to find my reservation and made the check-in process far more difficult than necessary. 2. I was charged an additional 5% credit card fee because of a clerical error by hotel staff (which management refused to correct.) 3. When I requested a taxi to the airport, the hotel staff booked a ride for me through their preferred taxi service; upon arrival at the airport, I was charged a "gaijin tax" by the driver and paid nearly double the Kobe city taxi rate for my fare. 4. At checkout, I handed the hotel staff a stamped postcard to mail out for me and they flat out refused it, instructing me to "go to the post office." 5. There was a lot of anti-foreigner policing by staff near the lobby area, where I was bizarrely followed by an employee and subsequently asked to leave the lounge area (even though domestic guests were allowed to stay.) ... Overall, this hotel stay was terrible. Everything comes down to the awful, impassionate, and intolerant staff, who made me feel unwelcomed as a guest (and used as a customer.) If you have the choice, stay elsewhere in Kobe and save yourself a horrible customer service experience."

"The hotel was conveniently right next to the train station and within walking distance to shops and restaurants. Our hotel staff was pleasant and happy to help answer any questions. Out room was ready early and had a nice view. It was clean and one of the more spacious places we stayed at while in Japan"

"Quiet rooms. Close to so many shops,restaurants and excursions. Gorgeous lobby. "

"My Japanese friend who lives in Kobe recommended this hotel and I am so happy to have followed her advice. The views of the Akashi Kaikyo bridge from the room (and the spacious bathroom) were stunning, especially at night when the bridge was illuminated. We had a corner room with a bathroom, in which a bathtub was on an elevated platform with a floor-to-ceiling panoramic view of both the bay and the bridge. The room was very quiet and spacious; the beds were comfortable. My sister and I really enjoyed a buffet breakfast at the hotel, and our visit to Arisugawa - a Japanese restaurant on premises, was memorable. We are already planning our return to Seaside Hotel Maiko Villa Kobe and next time, we will stay for longer. The hotel has a spa, which we did not have the time to enjoy on our most recent trip, and the area itself has so much to offer for pleasant walks on the promenade, in the park, and on the beach.  "

"Delicious buffet breakfast with both Japanese & Western options. Onsen was fantastic. Room was small but enough for the two of us and our luggage. Staff were very helpful. Luggage storage available after checkout - definitely recommend this hotel! "

"Our room 806 had a strong sewage smell. Coming from the bathroom. We advised the staff and all they did was to put a refreshener and that did not last.The smell persisted. The bed linen did not fit the mattress, so the sheets would not stay on the mattress. Breakfast average, coffee was good."

"Very friendly & supportive staff. "

"Hotel is a short 5 minutes walk from the train station and property looks pretty new. The room is quite roomy compared to alot of other hotels I’ve stayed in Japan; even after I have opened my small and mid-sized luggage, there’s still room to walk around. Bed was comfy and they provided a firm and a soft pillow for your preference 👍 and there’s a Lawson just across the road. Convenient! would stay here again if I ever come back to Himeji "