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Reviews of Quality Inn Hixson - Chattanooga

2.5 out of 5
Quality Inn Hixson - Chattanooga
4833 Hixson Pike, Hixson, TN

Reviews

7.0

Good

Rating 10 - Excellent. 133 out of 503 reviews" "
Rating 8 - Good. 141 out of 503 reviews" "
Rating 6 - Okay. 109 out of 503 reviews" "
Rating 4 - Poor. 74 out of 503 reviews" "
Rating 2 - Terrible. 46 out of 503 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 3 nights in May 2024

4/10 Poor

Ian

Liked: Amenities
My room had an ant infestation, be careful with any food you bring inside. Other than that it was a fairly decent stay. Ac works great.
Stayed 1 night in May 2024

6/10 Okay

Maria

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants right next door with easy access to all my needs
Stayed 1 night in May 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Best in town
Stayed 1 night in Apr 2024

8/10 Good

LAUREN, Vaughan

Stayed 1 night in Apr 2024

8/10 Good

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The mattresses were a bit too hard but otherwise; we were both very pleased and enjoyed the friendliness of the managers. Thumbs up!
Stayed 4 nights in Apr 2024

6/10 Okay

Ben

Liked: Cleanliness, staff & service
My stay was cut short for an emergency at home. But seemed fine while i was there
Stayed 1 night in Apr 2024

6/10 Okay

Cindy

Liked: Staff & service
The property needs updating. The floor in the room was very sticky plus there was either a box full of pine tree deodorizers or something they cleaned the room with but the scent was too much.
Stayed 1 night in Apr 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient to everything.
Stayed 1 night in Apr 2024

8/10 Good

nigel

Travelled with partner
Liked: Cleanliness, staff & service
Saw
Stayed 1 night in Mar 2024

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is disgusting from the sheets, curtains, towels. The floors are not clean. It was so bad I bought my own cleaning supplies and cleaned my room myself. Wanted to wash the sheets but the washer did not work. The lighting is bad, very dark room.
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 4 nights in Mar 2024

8/10 Good

Donna

Travelled with family, Travelled with partner
Clean- basic amenities, but nice for the price!
Stayed 1 night in Mar 2024

8/10 Good

Mark, Grande Prairie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good price
Stayed 4 nights in Mar 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
We had no hot water in one of the two rooms we occupied.
Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the money
we stayed here because this was one of the closes hotels that would allow pets.
Stayed 2 nights in Feb 2024

2/10 Terrible

BIC

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality inn in murfreesboro was great byt this one was not. Odered a king bed and they put us in a 2 bed room without lettin me know. Night staff didnt have good attitude. But gave us another room which smelled like smoke. On the positive the linens had been washed but had cig burn holes in them. Reported that as to not be blamed for it and make sure i didnt lose my deposit.i had to ask for cleaner and wipe down surfaces myself. I just wont be going there again until issues are resolved. Building looks run down as well
Stayed 1 night in Feb 2024

2/10 Terrible

Matthew

Made unauthorized charges to my credit card then went on to defend their actions before admitting they placed the charges. Theft and fraud are words that come to mind
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Stayed 1 night in Feb 2024

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Gwen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy and the room was clean
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2024

10/10 Excellent

Valued

Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2024

6/10 Okay

Melissa

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The hotel is clearly in need of a renovation. The hallways are dingy and the furniture is old and tired. The sofa in the room was disgusting. I give this pace a 2 star!
Stayed 1 night in Jan 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Thiago

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Dec 2023

8/10 Good

Gayla

Stayed 2 nights in Dec 2023

6/10 Okay

Teng

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff made our stay very nice and comfortable.
Stayed 2 nights in Dec 2023

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Tracy

Stayed 2 nights in Dec 2023

8/10 Good

ASHELEA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Decent stay for the price.
Stayed 2 nights in Dec 2023

10/10 Excellent

Courtney V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in clerk was super friendly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I come to Chattanooga every 2 to 3 months for wrestling show and always stay at the Quality Inn
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Rooms were clean and smelled clean too!
Stayed 3 nights in Dec 2023

2/10 Terrible

Van

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Dirty sheets. Dirty shower. Dirty floor
Stayed 2 nights in Nov 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service
An older hotel but clean and efficient. Great value
Stayed 1 night in Nov 2023

6/10 Okay

Jason

Travelled with group
Liked: Staff & service, room comfort
Hotel Needs some updating
The hotel staff & the breakfast options were fine. The hotel itself seems a bit outdated & could use some updates. There was something going on with the 1st floor hallway with a possible water leak as there was a dehumidifier in the hall. Room 115 had some wall damage & the bathroom sink needs some serious Liquid Plumber help as it had poor drainage. Had an item fall behind the TV stand & it came out al dusty. There was an old coffee cup back there as well. Doesn't appear it has been cleaned in a while. Thankfully there were four pillows on the bed as I have not seen pillows that small. They were the size of my forearm.
Stayed 2 nights in Nov 2023

8/10 Good

Shanita

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Patrick

Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023