Check-in was problematic. The property manager did not have the reservation confirmation. I provided the confirmation number to check-in staff, yet they could not find it. Took almost 30minutes to allowed check-in. I reserved 2 premier 2-bedroom rooms. I was given 1-executive 2 bedrooms and 1 premier 2 bedrooms. I asked for a blender due to special dietary requirements, the answer was "we don't have that". Water for drinking was not enough for the stay. I called to have more provided, the response was that the housekeeping team is not on duty yet.