Holly Pond hotel guide. Best Western hotel in Holly Pond, Alabama

"Poor condition and unprofessional management We stayed at the Quality Inn Cullman I-65 Exit 310 during a youth volleyball tournament and booked three rooms at $134 per night. Unfortunately the condition of the hotel did not match the listing. The rooms were worn and poorly maintained. Towels were yellowed the room door had chipped paint and it smelt very bad. The hotel also appears much nicer in the online photos than it does in person. The building itself seems poorly constructed as well. The floors pop loudly when walking and you can easily hear noise from other rooms. Around 7:20 PM the front desk knocked on our door and had us speak with the property manager, who said that if we did not get our kids under control we would be asked to leave. Our children are 5 and 3 and were simply walking in the room. There was no loud music or party. This was one of the most unprofessional hotel experiences we have had. Families traveling with children should consider other options."

"I was a bit disappointed to find the pool near empty and pool deck unusable, since we were up there on a hot spring weekend - but maybe it is a seasonal outdoor pool. Everything else was absolutely excellent - fantastic, spanking-clean, well-appointed rooms, great common areas in teh lobby, delicious breakfast. Thank you!"

"We alwayd look for holiday inn express when we travel. Beds are so comfortable."

"The room was spacious for the stay. Wish the pull out bed was a little bigger but it was adequate. "

"Bathroom floor needed cleaning. Never did figure out how to operate tv remote. "

"We had a really good stay overall and would definitely consider staying here again. The room was clean, comfortable, and well maintained. Everything felt fresh and taken care of, which made it easy to relax after a long day. The breakfast was also very good. There was a solid variety of options and everything we tried was fresh and well prepared. It was a great way to start the morning. What really stood out was how pleasant and helpful most of the staff were. Nearly everyone we encountered was friendly, welcoming, and seemed to genuinely care that guests had a good experience. The only downside during our stay was the person who checked us in and out. Unfortunately she didn’t seem very inviting and gave the impression that she didn’t really want to be there. It was a noticeable contrast compared to the rest of the staff who were so kind and accommodating. Aside from that small issue, we had a great stay. The hotel itself is very nice, the rooms are comfortable, and the majority of the staff made the experience a positive one."

"check-in was very easy. The young man at the front desk was very kind and helpful."

"Walls were VERY thin"

"The room appeared clean but had an odor that later seemed to come from central unit. The towels smelled sour. I would think the towels and sheets would smell like they were washed in bleach but they didn’t."