"I’ve never left a bad review, but this is easily the worst service I’ve experienced. The rooms and amenities were not at all as advertised. The room was filthy. We arrived with dirty sheets and could not get housekeeping to change them. The wires to the television were hanging out and rusted. The balcony door would not latch and lock which was a huge safety concern because we were traveling with children. I saw multiple great reviews when I booked, but I’m honestly not sure how. I did attempt to address all of my concerns with hotel staff and management. The sent maintenance to fix the lock, said it was fixed, and it still was not. Housekeeping came by and said the would not change sheets until we had been there 4 days and left. I spoke with management again. They would not offer a refund and said they were booked with no other rooms available. The only plus side was the location being directly on the beach and boardwalk, however, for safety concerns, lack of service, and unclean rooms I would NOT recommend staying here. "