Hotel dekat Horseshoe Bay Lagoon Conservation Park

"We stayed in a small cabin with our own washroom at this hostel. Staff were very friendly and helpful. A highlight was feeding the lorikeets!"

"The shower drain had an issue and water would back up while showering, so I reported it to reception. They advised they would send maintenance, which they did, however they used a chemical with a very strong and unpleasant smell. I raised this again with reception and had to request that we be relocated, which was eventually arranged. I would have expected the hotel to offer a room change before carrying out maintenance, rather than us needing to ask. The breakfast was also disappointing. The...

"Minor damage to some of joinery which I would to be fixed in a hotel of this standard. Shower was in need of a good clean."

"The staff was helpful, even made room for me to store my trailer there as I had to pick it up unexpectedly as it was a.new purchase and was ready two weeks earlier. No issues. Even help me with the next bookings"

"Good location, clean facilities, nice separate areas, tropical gardens."

"Fantastic motel, easy parking, quick check in and short walk to great fish and chip shop. Even though they were super busy the rooms are super quiet and spacious with no outside noise heard. Well set out with air fryer, fry pan and microwave so you reheat and eat in your room. "

"The room was clean, but oh so tired. The sheer curtain was ripped, but we had the blackout curtains closed most of the time anyway. The bathroom door could do with some attention, and maybe an exhaust fan? However, considering the price, it served it's purpose, didn't affect our stay, and wouldn't stop us staying there again. "

"I booked this for a friend from overseas who was travelling to Northern Queensland to meet up with her son. She said the condition of the room was totally unacceptable. Apparently the proprietor offered her an alternative room which was equally grubby, so she did not stay and found another Hotel."

"I've stayed at the Palmer Collective several times. I've enjoyed my stay every time. Thats why I keep going back."

"I have not taken any breakfast due to my short trip."

"Great location, clean and comfortable room"

"This hotel is not quite what is was and has gone from exceptional to ‘has room for improvement’. Examples. A swim up bar should not be cans and slushies only. The bar should be manned by trained and friendly staff. Breakfast doesn’t need to be the overpriced buffet it currently is. Ala carte will be better for everyone. I could keep going - I will be back - Townsville doesn’t have a great deal of competition."

"Spacious cabin. Quiet. Safe. Convenient location"

"Nice and clean, room size was great and location was nice and close to everything"

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