Hotel dekat Hospital de los Venerables

"The staff were welcoming, friendly and helpful. The common areas are beautiful and there are several. The hotel is very thoughtfully decorated with art work and things and there is so much that is visually engaging. The room was spacious and comfortable and charming. Just a wonderful experience. "

"We enjoyed our stay at the property. The receptionist was very helpful, and addressed our questions and concerns throughout the stay. There are some areas that could be improved. The pillows were too soft and not very comfortable to sleep in. The mattress was on the harder side, which led to us not having the best sleep. All that's said, all the other amenities were top notch!"

"Room and location were perfect. Staff were so friendly and helpful. Great stay! Will definitely recommend this place to people"

"Outstanding Lo"

"Very courteous staff. Excellent breakfast."

"Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel."

"El hotel muy bonito, la habitación súper amplia, limpia y con una decoración muy fina. La ubicación inmejorable y las instrucciones de llegada claras y precisas. Excelente lugar! Super recomendable!!"

"The rooms are beautiful, the bed so comfortable.. honesty I normally struggle with sleeping in a different bed - but here there was no issue at all. The staff couldn’t be more helpful from the moment we checked in to the moment we checked out they couldn’t do enough for you. Great location too.. only 10 minutes to the cathedral/tourist area."

"Espectacular y muy bien ubicado"

"Nuestro cuarto era muy pequeño pero muy comodo, la atencion maravillosa, todo en orden y limpio. Vamos a regresar seguro."

"Clean room, nice location, and superb service "

"Brand new"

"The staff were amazing - welcoming and friendly. The breakfasts were fantastic and generous, everything freshly prepared and delicious. The room was great and the roof terrace a welcome space to rest at the end of the day. When we needed help with restaurants, taxis and train travel, we got it."

"We really enjoyed our stay. Great location, walkable to every main attractions yet quite , truly a hidden gem. Excellent service, staff are very attentive and friendly. I highly recommend this hotel! The only downside was that we cannot use gym before 9:00am. "

"This is by far the best staff we’ve ever met. They pampered us during our stay, guide and befriended us as well. The hotel is beautiful and located in the heart of town. Clean rooms, comfortable beds, big showers (conveniently separated from the toilet!), hardwood floors. The breakfast is EXQUISITE!!! What a treat!!! We can’t recommend this place enough. "

"Quisiera presentar una queja respecto al trato recibido por parte de la recepcionista Ana. Su comportamiento fue inapropiado, poco profesional y, en mi experiencia, innecesariamente confrontacional. La situación ocurrió simplemente porque mi ropa se encontraba en la lavadora. No existía razón para reaccionar de manera ofensiva ni desafiante. Considero que el trato hacia los huéspedes debe mantenerse respetuoso en todo momento, independientemente de la circunstancia. Adicionalmente, me gustaría...

"Wonderful location, friendly staff "

"Appartement vraiment magnifique avec tout le confort et idéalement placé proche de tous les lieux à visiter. Excellent accueil et personnel aux petits soins."

"Wonderful small hotel and very helpful. Lovely room and amenities, including hair iron!"

"Excellent choice if you want a nice apartment in Madrid. Well stocked with basic kitchenette necessities. Great location. "