Search Hotels in Hotaka, Azumino

"Great room with lots of fun amenities to choose from. Very convenient and close to Matsumoto station."

"Rooms are clean, enough space for 2 persons and luggages (we rent 2 rooms for a family of 3).Beds are comfy. We can see the castle through the window of our rooms Staffs are polite. The location is convenient 10mn walking from the train station and ~10mn to the Matsumoto castle and the main street and the old town. The hotel has a small bath for men & women. Nothing to complain about."

"Great location, excellent ammenities available, very helpful staff"

"Best customer service / A huge room / great hot springs"

"Perfect location to visit the castle and a wonderful view of it from our room. Clean, large and well kept room, with a very useful laundry machine in our room. Perfect for a long trip when you need a refresh."

"Chambre petite mais confortable. Nous avons apprécié le onsen. Le personnel est extra!"

"Staff and front desk where ok! The room was clean but had a light stingy smell. The breakfast was a bit 'poor' when it came to verity, but did the job "

"It’s a very simple hotel, yet everything was clean and functional. Thank you all for your service."

"Book the loft room for a family of 4 Room: table has a hole at the bottom (not lighted) and was not very visible. Was quite a hazard for us as we tripped over that same hole twice. Stairs for the loft may not be suitable for people with knee problems as it’s a bit narrow with no handle. Keep in mind before you book that you have sort your trash into the way they want it to be sorted (burnable and non burnable) or else you may be fined 15,000 yen. Food: food was not as impressive as another outlet of this chain. Breakfast options are Japanese or western, with the same menu everyday. So if you’re staying for more than 2 days, you will have no third option. Staff: rigid and not understanding. We booked this accommodation 9 months in advance but did not receive any message about meal plans or schedule, was put to a 7am slot of breakfast 5:30pm slot for dinner with no option to change as they were fully booked. We were definitely not too pleased with this arrangement. There is no coffee served during breakfast, yet we were prohibited to bring our own coffee into breakfast. We were told to get coffee from their lounge instead. When we did this on the second day, they confiscated our drinks that we’ve gotten from the lounge. Quite ridiculous honestly. We were not given the best attitude from the staff when this coffee incident happened. The staff rolled eyes at us, wow. "