Search Hotels Near Howard Stowe Roberts Cultural Life Center, Rochester

"The location was convenient and the room was a good size. The breakfast was lacking. My family of 5 wasn’t able to find enough to eat due to lack of replenishing. When we asked about it the man in charge just shrugged his shoulders. The cutlery and plates were also not particularly clean. The pool was nice and the gym sufficiently appointed. "

"N/A"

"The hotel called and cancelled our reservation as we were pulling into the parking lot after check in time. They offered no help in finding an alternate reservation and when I asked to speak to the manager they hung up on me. Went inside the lobby, which smelled so strongly of weed it was almost unbearable. The staff behind the desk was visibily trying to avoid dealing with me, so I left. Only got a refund because Expedia’s customer service is good. The hotel never offered or initiated one "

"Staff was pleasant if a bit aloof. Location is convient to shopping, dining and the highways but it is just off a VERY busy road, which is not my preference. Room condition was not great. Bathroom door handle was falling off so door didn’t latch. The kitchen hood fan had a sign on it indicating to open a window if you cooked. Very warm at first, but we were able to turn the furnace down. Some rowdy neighbors in the hall. Also the outside entrances from the parking lot had key slots but were just unlocked all night so anyone could come in and out. "

"They went above to meet our needs. Highly recommend "

"Curt staff, very poor hot water service Loud"

"Yes"

"Rooms look like the inside cabin, in the hull of a cruise ship. So tiny, no sitting area, staff had terrible attitude. I checked out a day early and the desk clerk told me I could not checkout until the next day and I left, I had a plane to catch. What property tell you, you can’t leave? I will never stay here again. AND people were smoking in their rooms on the second floor and nothing happened even though it’s a smoke free property."

"Avoid this property at all costs. Room doors that won't open, broken smoke detectors chirping every 30 seconds, unclean rooms with no cleaning records available. Had to leave and forfeit our reservation."