Search Hotels Near Howard Stowe Roberts Cultural Life Center, Rochester

"The staff is super sweet and responsive! The breakfast is not so good, so bring breakfast snacks. :P"

"Clean room nice that it had a nice size fridge & sink staff was friendly as well would stay again"

"Management. Staff EXTREMELY rude and apparently discriminates against certain people? Upon check in, was never told where anything was located ( laundry, vending, what to do about fresh/dirty linen. Wifi password, where to take garbage and recycles out. Left one morning, put 2 clear plastic garbage bags filled with recycles ( brown paper bag. Tissue box, cardboard food container, (empty/cleaned). When i returned, there was a note that they pride themselves on cleanliness. If i didn't clean my suite of excessive trash id be charged $150. When i went to the front desk to talk about it, what Management did wasn't professional. Says very rudely " what. You cant come down and ask? Trash goes outside. Rolls his eyes spoke to me as if i wasn't capable of understanding anything. I didnt say anything however about the cockroaches in my room. Crawling everywhere. I have pictures "

"Our room still looked under construction!!! The shower leaked onto floor and when discovering how found mildew….. the floor of the room turned our socks or feet black from the dirty floor. Lose wires in the wall. Checked out a day early due to conditions of room and hotel. Was told I could not get refunded for checking out early thy it would be up to hotel.com and then hotel.com told me the hotel should have given me a refund and only charged me for one night !!!!!!!!!!!!"

"Very dated, soap containers coming off the walls. Breakfast was mediocre. Had to microwave anything to be hot. "

"It was very inconvenient having to enter the airport every time we returned to our room but my bad for not realizing the hotel was located on airport property. This hotel is extremely overpriced for the type of room this was. It was a small room with a very tiny bathroom. Not many parking spots either. This is a convenient place to stay if you’re needing somewhere to sleep after a flight and I guess that is what you’re paying $200/a night. "

"Didn't drive "

"My husband had to take a quick trip as his father passed away recently. After a very long day of making funeral plans he checked in to the hotel only to be put into a room that had large holes in ceiling with leaky pipes. Exhausted from the day he stayed the night. He checked out in the morning and ask the receptionist if they knew of the hole in the ceiling and they said yes. So somehow this hotel thought it was appropriate to put someone in that room. He was suppose to stay two nights, he checked out early. We aren’t familiar with Rochester and the area of this hotel is also very bad. The hotel and hotels.com refused a full refund. This is the first time I’ve had an issue with hotels.com and it’s appalling they were unreasonable with us after choosing to be affiliated with such a terrible hotel. Would never stay here again. "

"We'd stayed at this hotel last year and while it was cleaner this time around, the breakfast was not nearly as good. We had a good stay and would return again if we are in the area."