Search Hotels Near Howletts Zoo, Canterbury

"We had no hot water in our room so couldn’t use the bath or shower, the air conditioning unit did not work and the room wasn’t well cleaned. I have to say that after speaking with the staff at the hotel they were very helpful and did offer a refund for the affected night, but we did check out a night early to find a different hotel as the problems weren’t resolved and a new room couldn’t be offered due to it being fully booked. It’s quite run down and was a disappointment, we expected it to be nicer than it was and definitely expected the basic things like hot water to work. It is in a great location, right in the center of everything and good for a night but if you’re looking for something more romantic for say an anniversary then I would probably avoid. It’s a shame as it could be much nicer if it had a bit of TLC."

"What a wonderful welcome from Hannah and the team. Brilliant stay and wonderful breakfast. They are currently carrying out a refurbishment (hence 4 rather than 5 stars for the actual hotel). Didn't impact, other than the restaurant being closed but wow from what they've done so far it's going to be stunning! Great location too"

"Very clean room. Close to the city centre and the ideal location for my friends Hen do"

"Great hotel. Warm and welcoming. Comfy rooms and comfortable bed. Very nice breakfast too!"

"Lovely, cheap and charming little hotel in a tremendous location, close to all the sights and East railway station. Minimal contact with staff, was let in and explained where the room and key was, no reception desk as such, but didn't need anything more. Didn't see anyone on the way out. The room was compact but very adequate, clean and comfortable. Usable en suite in the corner, little shabby in places but no complaints. Nice to have a 2:00pm check in available and the perfect place for my quick (cheap) overnighter before a meeting the next day."

"It was one of the most pleasant stairs i've had in a long time.And the service was excellent and the breakfast.Simply wonderful"

"Great location, beautifully presented and delicious continental breakfast. The staff were very helpful. "

"Amazing location, right in the centre of Canterbury, actually built into the cathedral gate. We were made to feel really welcome by all the staff. Given a choice of rooms and early check-in. Very interesting building with lots of steps and wonky floors, would not recommend if you are infirm. Room had a wonderful view of the cathedral, but was very quiet. Lovely hot and powerful shower. Room and all shared areas were clean and well decorated, carpets clean too. Breakfast was really good, it was continental plus! Good fruit fresh salad, porridge and croissants were amazing. Coffee was strong and fresh, orange juice excellent too, all quality products "

"Still waiting on on a booking thats gone wrong "