Search Hotels Near Huánghuāchéng Great Wall Lakeside Reserve, Beijing

"Very kind and helpful staff. Drove me to great wall entrance and helped with tickets."

"Most excellent service and resort. It was an experience of a lifetime. Staff went out of their way making sure everything was perfect from booking a driver to ensuring our next hotel had our information to book tourist events. We will be back even though half way around the world away. WE Will Tell Everyone this is a destination of choice for a China experience. "

"The main partner the hotel is nice and clean/ the pool and all other facilities are outdated and old and not repaired, which should be for this type of hotel. Also, very far away from everything. "

"Excellent in every way. Staff is attentive and go above and beyond, facilities are beautiful and well upkept, and the location is peaceful and serene, yet still convenient. We will definitely book again when we visit Beijing in the future. "

"I prepaid a three day’s room which includes half board (dinner included). When I checked in, the front desk even did not mention the arrangement of three days’ dinner. Until I presented the reservation details, the front desk asked me to go to room first and wait for the call. Then I received two calls from hotel to ask me cancel the online orders and pay cash to front desk. I said NO, it is nonrefundable. The kitchen called me soon for food service for 2 adults and 1 kid? I corrected that there is only one adult. I can only choose three dishes, I can not order from the menu, so I denied. I ended up with eat nothing from hotel, I had to order a take out. The second day, I tried to solve this issue. Three days half board dinner I paid is equal to 1.7 room price. So I asked hotel to give me just 2 more days stay, I feel it is fair to both sides because it comes back and forth 8 times. The hotel denied my proposal. I asked for refund, the hotel denied again. Finally I called China National Platform of Consumer Dispute Hotline 12315. 12315 informed Yanqing District’s Cultural Tourism Bureau of Beijing to process this issue, it works. The manager called me soon to offer 2 more days free stay, BUT I must agree this issue is over, I agreed. In addition, the breakfast were same everyday, only 3 vegetable dish, 3 meat dishes, noodles are overcooked etc. The services of hotel’s reservation department, front desk, dinner, breakfast and manager’s response are not professional."

"Great place, service, yard. Staff are very helpful."

"The hotel and room are nice. Breakfast is so so. Too far to the city center."