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"The room #840 was not up to the level of this high end Hotel! I would have had a nicer room at a local name brand hotel. The valet was great, front desk was nice but did not seem to mind putting us in this room. The Monarch had great staff and drinks were great! The hotel is great other than the old worn out #840"

"The room was clean but had a slight musty odor. The front desk staff was outstanding but the valet staff was not impressive at all. They did not help me with my luggage. They weren’t very friendly or helpful. The food was excellent! And so was the bar. For the nightly cost, this hotel is OK, the front desk staff made my experience Good overall. I would rate 7.5/10"

"Clean room"

"had a glitch @ check in where no rooms were clean. the two wonderful ladies working check in were spot on and were able to get the situation corrected in a timely fashion. "

"Dirty, outdated with rude staff and broken amenities. No hot water, television wasn’t working. "

"The showers don’t have warm water everything else was good house keeping comes everyday to take any trash and gives you new towels"

"The ac was not very cold I believe it wasn’t working well it was a bit warm in our room "

"Certainly the best value in the area."

"Great hotel located downtown close to all west Dallas for easy access to midtown. Breakfast is delicious and the supper is great too with wonderful room service. The staff is warm and welcoming. The room was nice and clean and made a cozy one day stay."