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"Fantastic experience. probably one of the best hotels in all of Newcastle "

"Check in was smooth, upon entering our room the sofa bed was not made up at all for our children. Even though the front desk informed me it was. We only had two towels aswell. We booked and paid for 2 adults and 2 children. Front desk said they would send housekeeping. An hour and a half later we called again and were told housekeeping were aware. We went to dinner and upon our return bed was made up. For one child only. Sheets had black marks, hair and what appeared to be pink lipstick on them. Rang reception for a third time to inform them. 5 minutes later a knock on the door - the man handed me sheets to make the bed. I asked him to come in and have a look. He was surprised. We stripped the bed and re made it. He then had to go and source another pillow. Upon bedtime my children complained that the bed was uncomfortable. I tried it and all you could feel were the springs. This is a 4 star hotel. This was definately not 4 star. We are staying in a motel tonight and the beds, cleanliness are far above what we experienced at Rydges Newcastle. I wouldn’t waste your money on the buffet breakfast either. We went down at 9am. No hash browns. No pancakes. I was informed they had no more maple syrup for the day. Went to get cereal and there was no milk. Very basic, very average and not what I would except from Rydges hotels. Wouldn’t waste my money next time. Better places to stay. "

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"Yes all good"

"This place is good for an overnight stay. The AC, linen and bathroom were clean. Parking is quite tight and not many available. If you're sensitive to noise it's not ideal as it's not very soundproof and you can hear people walking along the corridors or opening and closing room doors etc. "

"Clean spacious room "

"Value for money."

"Very nice motel- had fridge, microwave, toaster, coffee. Clean. Nice bathroom. Safe. Easy check in and out. Great AC in summer."

"When we arrived out the front of the lift was stained and dirty Once inside of the room was clean the toilet bowl was filthy stained"