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Pickalbatros Citadel Resort Sahl Hasheesh

5.0 star property
Travelers start their day with morning laps in the pool, freshly brewed coffee, and a choice of six distinct restaurants at this Red Sea resort

Choose dates to view prices

Pickalbatros Citadel Resort in Sahl Hasheesh offers to-go breakfast options and six dining venues. Relax by four outdoor pools or enjoy a coffee at the café with complimentary WiFi throughout the property.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp3.387.400
Rp4.368.282 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM
Minimum check-in age - 12

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in "Egyptians and Residents Only" room types must present identification or resident visa at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Guests booked in the "Egyptians and Residents Only" room type in the All Inclusive rate plan receive all meals, soft drinks, and water (no alcohol).
This property accepts families and couples only.
A birth certificate is required upon check-in for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the restaurants and pool areas. In addition, swimwear is only allowed indoors at the beach bar and pool bar.

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property

Frequently asked questions

Does Pickalbatros Citadel Resort Sahl Hasheesh have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Pickalbatros Citadel Resort Sahl Hasheesh?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Pickalbatros Citadel Resort Sahl Hasheesh on 25 May 2026 start from Rp3.387.400, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pickalbatros Citadel Resort Sahl Hasheesh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pickalbatros Citadel Resort Sahl Hasheesh?

Self-parking is free at this property.

What time is check-in at Pickalbatros Citadel Resort Sahl Hasheesh?

Check-in start time: 2 PM; check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at Pickalbatros Citadel Resort Sahl Hasheesh?

Checkout is at noon.

Does Pickalbatros Citadel Resort Sahl Hasheesh provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Pickalbatros Citadel Resort Sahl Hasheesh?

Some rate plans available at this hotel are all-inclusive.

Where is Pickalbatros Citadel Resort Sahl Hasheesh located?

Situated in Sahl Hasheeh, this luxury hotel is 0.4 mi (0.6 km) from Red Sea and within 3 miles (5 km) of Old Town Sahl Hasheesh and Makadi Bay Beach. Mini Egypt Park and Makadi Water World are also within 6 miles (10 km).

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

10

Location

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 25 out of 48 reviews
Rating 8 - Good. 10 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 7 out of 48 reviews

Reviews

Verified

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay here.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very nice food
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Good resort
Stayed 3 nights in Jul 2025
Verified

8/10 Good

REHAM

Liked: Cleanliness, amenities, property conditions & facilities
Design is very beautiful, location on the beach is gorgeous.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream Holiday at Citadel Azure Hotel

Very nice atmosphere , fantastic facility and sea view
Verified

8/10 Good

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. It has everything u wouldn't need to go out. Service and staff r great. Food is okay with some restaurants better than others within the hotel
Stayed 5 nights in Aug 2022
Verified

10/10 Excellent

Magdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Nurun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort I have ever stayed in! During checkin we mentioned that we were having a terrible day because our flight got delayed and basically missed out on a whole day at the resort and the receptionist upgraded us to the royal suite which was AMAZING! Beautiful room we did not want to leave. The whole property is just so beautiful and felt so serene.
Verified

4/10 Poor

Fabien

Disliked: Cleanliness, staff & service
.
Stayed 10 nights in Aug 2025
Verified

6/10 Okay

Hamdi Yunus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel genel anlamiyla cok guzel bir dizayna sahip. Eski tarihi bir yerde kaliyormussun gibi. Ama cok buyuk oldugu icin bir yerden bir yere giderken cok yoruluyorsunuz. Yemekleri de pek turk damak tadina uygun degil ve lezzetli diyemeyecegim. Deniz olarak da cok kisitli giris alani mevcut.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Naïssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’y retournerais
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Naïssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel magnifique personnel très sympathique
Stayed 9 nights in Aug 2024
Verified

2/10 Terrible

Naira

Personal an der Rezeption mit unzufriedenen Gesichtern 24 Stunden! In keinem anderen Hotel in Ägypten habe ich jemals eine solche Einstellung gegenüber Gästen an der Rezeption erlebt wie in diesem Hotel!
Stayed 9 nights in Apr 2024
Verified

10/10 Excellent

Steffi Undine

Liked: Cleanliness, staff & service, property conditions & facilities
Unterkunft ist super mit allem was man im Urlaub braucht. Alles top sauber und alle freundlich. Essen war auch super.Unterkunft ist außerhalb , aber man kann ein Taxi im Hotel buchen.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2022
Verified

4/10 Poor

omar

Liked: Property conditions & facilities
Disliked: Room comfort

bad experience

there are not elevators there and my parents are so old to use the stairs so it was sooo bad experience and the food is so bad
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Elisabeth von

Liked: Staff & service, amenities, property conditions & facilities
Traumhafte Anlage! Das Essen ist wenn überhaupt für ein 3 Sterne Hotel. Das Preis Leistungverhältnis passt überhaupt nicht.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and clean here. Always a pleasure
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Tarek

Liked: Cleanliness, property conditions & facilities, room comfort

أرجو الاهتمام

رحلة جميلة بس الغرفة غير إللي في الصورة و الترباس كان مكسور و مكنش فيه سليبر ولا برنس و كشف الطبيب ب 2000 جنيه و غير متخصص
Stayed 6 nights in Aug 2021
Verified

6/10 Okay

Anas

Disliked: Staff & service
Food very bad on lunch and dinner
Stayed 4 nights in May 2021
Verified

2/10 Terrible

Yousry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a piece of art facility the hotel is amazing but the stuff is rude
Stayed 3 nights in Dec 2020
Verified

2/10 Terrible

k.E.

Disliked: Staff & service, amenities
The employees are extremely unprofessional and treat guest rudely. They even fight among themselves.. very negative energy
Stayed 10 nights in Dec 2020
Verified

8/10 Good

KjellochCarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strand och snorkling var bra. Rummet var stort och luftigt. Maten var bra, det fanns alltid något att äta. Det var många trappor att gå i på detta ställe, så det kanske inte passar rullstolsburna personer. För oss var detta hotell för stort, det var lite opersonligt.
Stayed 7 nights in Nov 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice place to visit but not very suitable fir kids
Stayed 5 nights in Sep 2020
Verified

2/10 Terrible

GamalE.

The hotel canceled my reservation 5 hours before I arrived to the hotel when I asked why my reservation is canceled they claimed that because my name is Egyptian and I’m not American so they canceled my reservation. I can’t believe what I heard from the hotel. This is discrimination and I’m Egyptian/American. Yes I’m African American and I am proud to be Egyptian and American. I’m very disappointed of the owner of the hotel Mr. Kamel abu Aly and I think his Egyptian too. I have lost $700 For business air fair with Egypt Air.
Stayed 3 nights in Aug 2020