"One of the best Marriott property I have stayed. Amazing hospitality right from check in to check out including reception staff, housekeeping, restaurant and fitness center."
"I chose this hotel because it was 10 min by car from Surabaya Gubeng station.
All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay.
1. Breakfast: I personally did not think it was delicious compare to other three star hotels.
2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...
"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"
"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "
"Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either. "
"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."
"My first stay here was poor, but the subsequent 2 stays have been great,
Good location.
Excellent value for money...
Special thanks for the gracious hospitality of Jeje at the resto and Gigi at the reception counter..."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"This hotel is a very nice and ex colonial hotel with vintage history appearance and a delicious breakfast and lovely swimming pool amd very helpful staff. My only minus is that there was no fridge in my hotel room and that the surrounding area around the hotek feels very unsafe at night but i cannot fault the hotel for this. All in all a positive experience."
"Amazing experience staying in Four Point Hotel, staffs were very friendly and breakfast was so delicious and a lot of variety to choose from. It is very recommended."
"I enjoyed my 3-day stay at JW Marriott Surabaya, staff was super nice. Kiki at Front Desk made my check in super easy and smooth, and Andyta, Putri, Oliv and Bima at lounge made me feel at home, they remembered all my favorite drink and foods. I appreciate their care and attention. "
