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"This place is truly a hidden gem. How it’s a 3 star hotel is remarkable compared to the quality we received. For starters, the staff working were phenomenal. They ensured that everything we asked for was done swiftly and effectively. Not only this, but when something was unable to be completed it was told in a manner that was so polite. The location of this place is also amazing. 2 minute walk from the main shopping area in ginza, as well as very close to convenience stores. Not only this, but the station is very close (2 min walk away), and the line connected is very convenient. The food in the surrounding area is convenient and delicious. It is definitely worth trying places nearby the hotel. Our room was very surprising when we entered. The bed was bigger than expected, the bathroom was clean and large aswell. For reference we stayed at the cheapest room in the hotel, paying 500 aud for 3 nights (around 50,000 yen). On top of this, everything was very clean and had no bad smell. Conclusively, 5 stars is the perfect rating for this hotel. Quiet area, cheap, convenient, safe, easy to get to. Just amazing. Only downside would be that check in is at 3pm and check out is at 11 am, but that’s how hotels are so it’s not a knock to the hotel (and if you arrive early you can just safely pass along your bags). Not to mention that they have coupons! If you’re looking for a cheap place that’s very reliable, great quality, and in a great area, I highly recommend staying here."

"Hotel is in the heart of Shinjuku (think Times Square in NY). Many eating options around and Shinjuku station is just a few minutes away. This is not a 'quiet spot' it is a bustling and high energy location which is what we wanted. Very exciting location."

"Great place to stay fairly close to everything by train"

"For the price is a really good option."

"Very busy hotel, but run efficiently!! Rooms are dated. But within walking distance to the Tokyo Dome where we saw a fun baseball game! I’d stay there again"

"This fantastic hotel provides exceptional service and a friendly staff. The full buffet breakfast is an excellent way to begin your day. We also particularly enjoyed the tea time and the tranquil outside areas on the terrace and the third floor. Additionally, there is a currency exchange machine and laundry machines are available."

"It is conveniently walking distance to the train station. Our room has 5 beds, convenient for 5 members of family who has teens. The staff cleaned the room, provided us fresh towels and pairs of pyjamas, and most of all warm toilets and clean. "

"I had a great stay at Keio Plaza Hotel in Shinjuku! The room had an incredible view of Mt. Fuji (on clear days) and we could also see the Tokyo Metropolitan Government Building’s light show at night, which was such a cool bonus. The location is super convenient — really close to metro lines, tons of shopping, and all the nightlife Shinjuku has to offer. It made getting around and exploring Tokyo really easy. Breakfast was excellent with a nice mix of Japanese and Western options. Whether you’re into traditional Japanese breakfast or prefer something more familiar like eggs and toast, they’ve got you covered. The staff were also amazing — really friendly and helpful the whole time. You can tell they take pride in their service. Definitely planning to stay here again next time I’m in Tokyo. Highly recommend it! "

"Great location - connected to train "