Hotel dekat Intracoastal Waterway

"Nice"

"The AC unit was nasty on the inside full of roaches dirt and hair. The floor was not mopped at all so our feet were dirty. The bed sheets had stains and so did the pillows. We had to call Expedia to get moved to a new room because the hotel said they are booked up. Maybe about 10 cars outside. Expedia was able to get the hotel to provide a new room. The tub was disgusting. The microwave had food that someone left and its covered in mold. The maid there is lazy and horrible. Plus they had no...

"The room was trash. The sink was stopped up, ceiling was falling down, to turn on a light u had to plug it in, the TV was in and out... It was shockingly quiet though"

"Helpful staff. Loved the shady and comfortable seating in the back next to the pool. We went out there in the mornings to eat our breakfast because the lobby was cool. Room was clean and bed was comfortable. Breakfast was good. I would stay here again."

"Noisy at night. Could hear people in above room, on the side, in the halls. Not well insulated acoustically. Free breakfast efficient and sufficient."

"I stay here almost every time I’m in Surfside. This isn’t a place for someone wanting fancy accommodations but if you’re wanting a place on/near the beach at an affordable price this place is great. Definitely could use some updating and overall maintenance but the rooms are clean and never seen bugs present in the room. One minute walk to the beach and the vehicle entrance is a block away."

"clean room"

"Nice stay."

"I wanted to specifically recognize Albert at the front desk for being so welcoming and helpful during my stay. He was patient, kind, and always had a friendly attitude. Small interactions like that can completely change the experience of a trip, and he really made me feel taken care of. The hotel is lucky to have him."

"Upon checking in there is no covered over hang and you will be drenched if it's raining. The staff was very polite, especially Christy. The room was adequate for my needs. However, WHY are you putting a wheelchair bound person on the SECOND floor?? After trying to go outside at 3am due to PTSD, being a combat veteran, I was unable to do, due to the elevator being OUT OF ORDER. After making a call to the overnight clerk, she has informed me that no one would be coming until Tuesday due to a...

"Breakfast was absolute garbage. Everything stale and had been sitting out for days (bread, bagels, etc). Pan cake machine broken, no fruits, no variety. Ew disgusting"

"Convenient to the beach"

"Floors in room were so filthy our toddler’s feet were black after walking on them for just a few minutes; we ended up cleaning them ourselves due to not trusting that staff would actually clean them if we asked. (The towel picture is the floor mat we used to dry the floor after using swiffer pads we bought to surface clean.) There was also hair all over the shower walls indicating the surfaces were not cleaned after the last guest left. Upon leaving, we stripped the beds of their linens and...

"Better variety of daily breakfast. The same breakfast every morning is not good."

"Staff was helpful. Hotel was clean. Only complaints. The pool was green and we found some ants in the bathroom."