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"It’s Great hosted all Good "

"Me and my family’s review is based on our experience we had at the Hilton during our five nights stay here. We were in contact with the hotel prior to arrival and spoke to multiple employees and explain to them. We are travelling with kids under the age of six and need connecting rooms to our surprise at the time of check-in, they told us they did not have any connecting rooms and will have to give us separate rooms on different sides of the hotel. This was extremely frustrating after a 12 hour journey, especially after it was confirmed by the hotel in writing that we were going to get connecting rooms at Check In. The hotel manager at the time of the ship was extremely nice. They did offer us 50,000 Hilton points which covered the first night in separate rooms the front desk staff almost seems standoffish with Lil to very minimum interaction now for the hotel. This hotel is located 14 minutes from the famous world city this property definitely looks a lot better in the pictures and is deed. When advertised they showed tennis courts to our shop, we went downstairs to play and we’re hit with the bill of $$40 Canadian per hour, which made no sense but according to the people on the tennis court, the property did not own the tennis court the swimming pool we’re good. The food at the snack bar was decent. The beach was not the best. Water smelt like gas due to the big boats. The Hilton was a No for us. Please research before booking. "

"Very beautiful hotel, staff could improve, satisfied with our stay"

"A great place to stay for a quiet and relaxing visit to the Rosario Islands. Ideal for families and travellers seeking a quiet and relaxing holiday. Catching the boat ferry from Cartagena was a bit chaotic and confusing, but that is the only complaint. "

"Our stay was satisfactory. The breakfast buffer was amazing. My family and I will definitely come back."

"Friendly staff, very clean, good buffet breakfast. Love the beach by the hotel. Love to stay there again!!"

"We had a wonderful stay at this hotel. The location is excellent—very convenient and close to everything we needed, which made getting around easy and enjoyable. What truly stood out was the staff: everyone was incredibly friendly, welcoming, and always ready to help with a smile. Their hospitality made a big difference in our experience. The property itself is unique and charming, with animals around that added a special touch—especially enjoyable for families and kids. Breakfast was very good, with a nice variety and fresh options each morning. The swimming pools were also a highlight—clean, well-maintained, and perfect for relaxing. Overall, a great place to stay. We would definitely come back!"

"Great property great staff!"

"Me sentí muy incómoda porque al llegar me hicieron un downgrade de la habitacion y simplemente me dijeron que eso es lo que había, mas o menos qje de malas. Servicio al cliente bien precario. Logré al final lo que me merecía pero habria preferido desde el principio que me trataran como corresponde tratar a un cliente"