6/10 Cukup Baik
Samuel
5 Jan 2026
Disukai: Kebersihan
A beautiful location, clean rooms and friendly staff that are trying their best to help customers at a new hotel that has a steep learning curve.
I'm not sure why there are so many 5 star reviews given the obvious shared frustrations of many hotel guests.
- Service was extremely slow, with a single drink order often taking 45mins-1hr.
- There was a comically excessive amount of flies at the restaurant for breakfast every morning. This was the only restaurant on the island where we experienced this in a week.
- The shower dividers are to short causing excess water in the bathroom every shower.
- No do not disturb sign was provided at check-in and we found two people in our room doing turn down at 8pm after dinner the first night.
- There is no beach walking acces to the main part of town. Back roads with debris and open garbage need to be used that can often flood if raining.
- Prices for drinks and food at the hotel and are much higher than better quality options offered elsewhere in holbox.
This place has great potential if they can keep improving to offer a better value service.
Samuel
Menginap 6 malam pada bulan Desember 2025
