Family Istanbul Hotel

Turkish hospitality awaits at this cozy retreat where travelers can relax with coffee in a charming garden just steps from Istanbul's most famous landmarks

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Family Istanbul Hotel offers a warm haven in the heart of the city, conveniently located near the Blue Mosque and Hagia Sophia. Guests start their day with continental breakfast, enjoy the on-site cafe or garden, and connect to WiFi from their rooms.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

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About the area

Map
Kucuk Ayasofya Mah. Akburcak Sok. No:6, Sultanahmet, Istanbul, Istanbul, 34400

What's nearby

  • Little Hagia Sophia - 2 min walk - 0.2 km
  • Sultanahmet Square - 3 min walk - 0.3 km
  • Blue Mosque - 5 min walk - 0.5 km
  • Hagia Sophia - 10 min walk - 0.9 km
  • Basilica Cistern - 10 min walk - 0.9 km

Getting around

  • Sultanahmet Station - 9 min walk
  • Istanbul Kumkapi Station - 12 min walk
  • Istanbul (IST) - 33 min drive

Restaurants

  • ‪Seatanbul Cafe & Restaurant - ‬2 min walk
  • ‪Art Cafe - ‬1 min walk
  • ‪Korean Restaurant - ‬2 min walk
  • ‪Şirvan Sofrası - ‬1 min walk
  • ‪Three Partners Cafe & Restaurant - ‬1 min walk

About this property

Family Istanbul Hotel

Hotel remodelled in 2025 and located near Sultanahmet Square
Located close to Blue Mosque and Hagia Sophia, Family Istanbul Hotel provides free full breakfast, a free food/drink shopping service and a free manager's reception. Indulge in Ayurvedic treatments, aromatherapy and a manicure/pedicure at ALATURKA HAMAMI SULTANAHMET, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with shopping on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and coworking spaces
  • Multilingual staff, concierge services and a water dispenser
  • Local meal delivery service, outdoor furniture and laundry services
Room features
All guest rooms at Family Istanbul Hotel boast perks, such as premium bedding and first-run films, as well as amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • 22-inch TVs with premium channels, DVD players and first-run films
  • Fridges, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle up to 500 metres
  • Secured, uncovered parking on site (EUR 15 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free full breakfast available daily 8:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • In a regional park
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2025

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch TV with premium channels
  • DVD player
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 50 (one-way)
  • Uncovered self-parking fee: EUR 15 per day (in/out privileges)
  • Nearby parking fee: EUR 15 per day (33 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Pasha Hotel
Pasha Hotel Istanbul
Pasha Istanbul
Family Istanbul Hotel
Family Istanbul
Hotel Family Istanbul Hotel Istanbul
Istanbul Family Istanbul Hotel Hotel
Hotel Family Istanbul Hotel
Family Istanbul Hotel Istanbul
Family Hotel
Family
Pasha Hotel
Family Istanbul Hotel Hotel
Family Istanbul Hotel Istanbul
Family Istanbul Hotel Hotel Istanbul

Frequently asked questions

Is Family Istanbul Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Istanbul Hotel?

Self-parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Family Istanbul Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Family Istanbul Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Family Istanbul Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Family Istanbul Hotel located?

Located in Sultanahmet, this beach hotel is within a 5-minute walk of Little Hagia Sophia and Sultanahmet Square. Blue Mosque and Bosphorus are also within 10 minutes. Sultanahmet Station is 9 minutes by foot and Cemberlitas Station is 10 minutes.

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Reviews

Family Istanbul Hotel Reviews

7.4

Good

7.0

Cleanliness

8.4

Location

8.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 43 out of 138 reviews
Rating 8 - Good. 40 out of 138 reviews
Rating 6 - Okay. 34 out of 138 reviews
Rating 4 - Poor. 8 out of 138 reviews
Rating 2 - Terrible. 13 out of 138 reviews

Reviews

10/10 Excellent

Gulsoma, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , very close to all tourist areas. Amir and Ahmad are amazing
Stayed 16 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s okay to stay there

It’s okay to stay there, The staff were very helpful and the owner is very friendly person I have YouTube channel: easy travel theory Have a look
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Nicht zum empfehlen sehr dreckig wird nicht geputzt
Stayed 4 nights in Aug 2020

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, amenities
Manager & staff are very helpful in the outbreak of Coronavirus.
Stayed 5 nights in Mar 2020

10/10 Excellent

Saiyed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

It was a short 2 night connecting flight stay very friendly atmosphere at the welcome and stay was comfortable and shuttle was arranged to go to the airport. All the members of staff and owner were chearful.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Больше нет, чем да!

Номер очень маленький, совсем не такой как на фотографиях. Не понравилось, что не было фена в номере, хотя на сайте указывалось, что он есть. В номере ползали муравьи, босиком не походишь. Стены очень тонкие, допоздна слышали все, что происходит в холле. В комнате одно маленькое окно, можно считать, что его и нет, очень темно. Единственный плюс это персонал.
Stayed 2 nights in Feb 2020

10/10 Excellent

Hawa

Liked: Cleanliness, staff & service, room comfort

Thanks Family hotel from Hawa family - Oman

The hotel stay is very beautiful .. The hotel staff are kind and helpful. I thank them very much. They are more like family there .. We enjoyed the stay, and I loved the place and the workers in it.. Special thanks to Mr. Ayuais, Amir and Sebahattin
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good stay at this family hotel. The personel was very friendly and the kids had a lot of fun. Good breakfast and very delicious chay and turkish coffee! The hotel is located at a very good location, it was easy for us to visit all the nearby monuments and mosques.
Stayed 4 nights in Feb 2019

2/10 Terrible

Khalid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hôtel cauchemardesque, FUYEZ FUYEZ FUYEZ...!!!!

Quelle honte! Les photos publiées ne reflètent pas du tout l'établissement celles qui sont prises sont faites de sorte que l'on ne voit pas l'état vétuste et les malfaçons des chambres. Certaines photos doivent correspondre à un autre hôtel. Les prises murales sortent du mur 'attention aux enfants), les murs et les matelas sont sales (allergiques n'oubliez pas votre ventoline!), la salle de bain est pleine de moisissures, carrelage mal posé, vasque mal fixé, aucune aération ce qui donne une odeur de toilette public dans toute la chambre. Accueil souriant mais très bruyant, notre chambre se situé face à la réception où des discussions animées se tenaient jusque tard dans la nuit tous les soirs. Le wifi est très très très lent...quand il fonctionne. La cerise "SOUS" le gâteau le petit déjeuner ridicule, nous avions droit à une assiette avec exactement: 10 olives, 2 morceaux de concombre,2 morceaux de fromage, 3 morceaux de tomates et une portion de beurre, chocolat, miel et du pain. Le café ou thé devait être demandé. AUCUN BUFFET!!! C'est pas possible que cet hôtel ait autant de 5 étoiles et une note de 8 par Tripadvisor, les avis doivent être trafiqués par les gérants. Cet hôtel est une honte pour la Turquie il ne reflète pas les autres hôtels dans lesquels j'ai pu séjourné qui était très à cheval sur la propreté. Si vous tapez sur google "Family Istanbul Hotel" vous trouverez les vraies photos du délabrement et de la saleté de cet hôtel.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
hotellets ejer (ajvaz) var meget hjælpsom/flinke og også De andre medarbejder. Hotellet var meget tæt på sultanahmet moskkeen og også de andre steder såsom tog. Hotellets inventar var pænt men det var lidt slidt og gammelt møbler. Morgenmads stedet var en lille hyggelig sted, hvor der var musik fra deres computer og samtale med ejermanden. Det ville være lækkert med buffet muligheder men morgenmaden var også ok i forhold til prisen.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i had a great time there. i would definitely go back there. they treat you with respect, and they are kind. it really is a family hotel , you will feel like family :)
Stayed 13 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitstekend personeel : Ahmet, Omot, Sadat en Amja. Alle informatie dat u heeft nodig in Istanboel krijg je van deze ardige personeel. THANX FOR EVERYTHING
Stayed 14 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Staff was very friendly, good welcome with sweets and hot tea in cold weather.... Average breakfast! My room was on 2nd floor, size of was very less and bathroom was as smallest as can be built... In these price room is average, I didn't see 1st floor rooms...
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
I am not sure if the builders know about p-traps lots of sewer gas comming up from bathroom. And bring power strips not enough plugs in room
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es ist ein sehr gemütliches Hotel, man fühlt sich wie daheim. Für den Preis, sollte man auch keine hohen Erwartungen haben. Für wenig Geld hat man saubere Zimmer und ein unheimlich freundliches zuvorkommendes Personal. Stets mit einem lächeln im Gesicht auf Zufriedenheit der Kunden ausgerichtet. Aufgrund der etwas dunkleren Optik wirkt es auf den ersten Blick eventuell etwas gewöhnungsbedürftig aber für solch einen Preis sollte man auch nicht mehr erwarten. Man fühlt sich wohl, es ist sauber und es ist 100% Vertrauen seitens des Personal gegeben, ich glaube das ist das wichtigste. Ich würde wieder hingehen.
Stayed 10 nights in Sep 2018

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotellet

Jag tyckte om hotellet även deras service och personalerna. Om jag åker tillbaka till Istanbul igen blir det samma hotell 😊
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon endroit, gérant est sympa et gentille je recommande
Stayed 2 nights in Sep 2018

8/10 Good

Fernando

Liked: Staff & service, property conditions & facilities, room comfort
Muy buena atención solo recomiendo remodelar los baños.

8/10 Good

LUIS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El personal se preocupó por atendernos muy bien, te hacen sentir como en casa. Muy bueno el desayuno. La ubicación de primer nivel. Las instalaciones son antiguas y les falta mantenimiento.

10/10 Excellent

Marvi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, convenient location, excellent staff.

The staff were very helpful, they were available 24-hours and quickly dealt with queries and the hotel was only a short walk away from everything. Overall it was a lovely experience.
Stayed 6 nights in Apr 2018

6/10 Okay

Abdullah

Disliked: Property conditions & facilities, room comfort
room we occupied (a double then a triple) was very uncomfortable and small. the bed was very worn out, a leg of the bed was missing thus the bed was skew and uncomfortable. toilet was loose, almost no hot water, furniture outdated and a broken tv for show, wi-fi very slow and "toiletries"non -existent

10/10 Excellent

Niyazi

Liked: Staff & service, property conditions & facilities, room comfort
Otel konum olarak çok iyi. Otel sahibi Ayvaz Bey inanılmaz birisi. Sohbetinden ve misafirperverliğinden büyük keyif aldım. Otelin tek eksiği eşyaların biraz eski olması. Ama yine de bu fiyata kalınacak en iyi yerlerden birisi olduğunu düşünüyorum.
Stayed 5 nights in Jan 2018

2/10 Terrible

주연

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too messy. I feel like I'm in jail. not as expected..
Stayed 1 night in Jan 2018

10/10 Excellent

Y, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close proximity to sights + friendliest people

We stayed at this hotel for 8 nights in January, 2018! I have never felt so welcome and helped as during this stay in this hotel! The owner and all staff were helpful and insightful with all our questions! They made our stay in Istanbul pleasant and easy! They helped us book tickets and they provided much guidance about directions and the organisation of our day! We also consumed an absurd amount of tea during our stay! In terms of location, this hotel is at the bottom of a hill and is a 5-10 minute walk (depending on your pace) to the Blue Mosque and Hagia Sophia in the Sultanahmet area! There is a tram stop near the Blue Mosque which is a few stops from the Grand Bazaar and the Egyptian Spice Bazaar! This hotel is a great place to base your explorations of the many sights in the Sultanahmet area including the Basilica Cistern, Topkapi Palace, Archaeology Museum etc! I highly recommend this hotel! When I come back to Istanbul this is where I will be staying! There's also a lovely cafe/bar/restaurant across the street (Mitara) which I highly recommend!
Stayed 8 nights in Dec 2017

10/10 Excellent

zafer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel très sympa

Accueil chaleureux, trés serviable
Stayed 2 nights in Dec 2017