Search Hotels Near Jackson Center, Richmond

"Excellent. Will definitely return."

"This staff were amazing, especially as Expedia didn’t communicate with them about the reservation. No problem for the staff as they made it right even though it wasn’t their fault. Centrally located to local restaurants and a short walk to the Allianz Amphitheater. "

"Wonderful experience."

"The room was clean and had a great view"

"Not a good breakfast selection for the price of $40 Only breakfast item that was good was the grits. "

"The staff was extremely welcoming and friendly. The foyer was open, airy, and light. The connecting restaurant was convenient, though we had already eaten. The room was spacious and the beds comfortable. While the building seems industrial, the look was modern and had a cool vibe. There were some eareas of the room that seemed like it could use an updated paint job. Overall it was a lovely hotel and wonderful experience. "

"Very cool hotel in proximity to theaters, museums and quirky delicious non-chained restaurants. "

"Was delayed and showed up later than expected only to find that they'd cancelled my booking. I stay at hotels a lot for work and had run into the issue before had never, ever had a hotel not honor the original booking and just reprocess the room. But even though Brie, the woman checking me in, *confirmed* they'd received the booking and my pre-payment, seemed almost gleeful in saying that they would not honor it because I'd booked through a third-party website. I had to call expedia and spend more than an hour on the phone with someone (who couldn't even correctly identify my timezone IIRC) only to be forced to pay almost twice what I'd paid originally to get the room I'd already paid for. About halfway through this, another guy (Malcolm or Ron, I think) showed up, and I got the distinct feeling there wouldn't have been an issue if he'd been there from the jump, but at that point I'd already paid again through expedia. To add insult to injury, the room was a lipstick-on-a-pig situation, a clearly decades-old hotel that they threw new paint and tile on, but the fundamentals were poor and outdated (e.g. HVAC marginal, poor noise insulation, bedding uncomfortable, curtains broken). The experience was so bad, I haven't booked with either since. Avoid the Delta and choose any of the many others nearby that provide exceptional service while getting the details right, like the Commonwealth (great location, higher end) or Holiday Inn Express (budget, very comfortable & business-like)"

"Kind and helpful staff "