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Horison Grand Serpong

4.0 star property
Travelers find a perfect balance at this upscale retreat where daytime massages and delicious meals transition to evening socializing over drinks

Choose dates to view prices

Located in the heart of Pinang, Horison Grand Serpong offers a sophisticated getaway. Guests enjoy meals at Lotus Restaurant with breakfast and dinner service. The spa provides rejuvenating massages and treatments. Amenities include WiFi and luggage storage for a hassle-free stay.

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

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About this property

Horison Grand Serpong

  • Upscale hotel located in Pinang
  • Consider a stay at Horison Grand Serpong and take advantage of dry cleaning/laundry services, a bar and a gym. Treat yourself to a massage at the on-site spa. The on-site restaurant, Lotus Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a business centre and babysitting.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
    • Massage treatment rooms, a porter/bellboy and barbecues
    • Concierge services, a lift and a 24-hour front desk
  • Room features
  • All 305 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Fridges, electric kettles and daily housekeeping

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Policies

Check-in

Check-in time starts at 2 PM

Late check-in subject to availability

Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 123000 for adults and from IDR 61500 for children
  • Self-parking fee: IDR 5000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Frequently asked questions

Is Horison Grand Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Horison Grand Serpong?

Self-parking is available for IDR 5000 per stay.

What time is check-in at Horison Grand Serpong?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Horison Grand Serpong?

Checkout is at noon.

Where is Horison Grand Serpong located?

Located in Pinang, this spa hotel is 0.7 mi (1.1 km) from Primaya Hospital Tangerang and within 3 miles (5 km) of Mall Alam Sutra and Summarecon Mall Serpong. Bina Nusantara University and Modern Golf and Country Club are also within 3 miles (5 km).

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Reviews

Reviews

6.6

6.4

Cleanliness

8.2

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

Reviews

Verified

2/10 Terrible

prima

Junky cheap hotel
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Toshiyuki

Disliked: Cleanliness, amenities, property conditions & facilities
浴室の温水容量が少なすぎて使い物にならない。
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很舒适的酒店

很舒适的酒店，就是没有直达大堂的楼梯，高峰期想走楼梯下楼都下不来，转了两趟货梯才下到大堂的。另外打扫卫生的服务员真心不贪，每次只拿4000印尼盾（相当于人民币2元）的小费，多的都不拿的。
Verified

2/10 Terrible

waddah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1

Very bad and food sirvice laie bout loctions too far way from cental park
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

JAMES

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

GS Hotel

This Hotel was described as four star, so i booked the room. The room was very small and basic and there was a terrible smell coming from the drain in the toilet. I would say this is a two star Hotel at best. The house keeping was excellent
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, good service

Good location, good service
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Yuichiro

Disliked: Cleanliness, staff & service

was not good flont

I have resevation of Japanese only. counter request me English one. so it was time loss.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with good city view but....

Nice room and breakfast. Air-conditioning and Gym's conditions lack maintenance and nearby mall seems deserted. Convenient to airport and workplace near Tengarang.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if breakfast was included and the pool is free.
Stayed 2 nights in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Location was good

Cleanliness can be improved and the air con was a bit noisy
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Is not a 4 stars hotel

It is a simple hotel, the rooms are small, the staff is very friendly.
Verified

10/10 Excellent

Maria Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LONG way from the airport!