Search Hotels Near Jawbone Marine Sanctuary, Melbourne

"Checkin was an issue..reception staff advised we were too early for checkin,, then told us we would have to wait or come back after 3pm however when we were waiting numerous others were checked in and rooms given...we had explained we had travelled over 300kms and just wanted to rest...they wouldnnt allocate us another room that was cleaned and eventually they advise we could pay extra to have the room cleaned early. When we approached the reception staff at 2.30 after seeing numerous others check in we were advise that "oh your room has just become available" oddly just at the time we queried...and ..."we were just about to message you"...really disappointing as we have stayed here many times and travelled at the same time and never had a problem. Very disappointed with the lack of service, compassion and honesty. Also many of the room amenties have been downgrade...no foxtel, only two coffee and tea sachets, no visitor information in room, cracked tiles and loose toilet seat, no soap only liquid soap, and then theres the first world ones...they removed the pillow choice menu and the pancake maker, the coffee machine wasnt working and we couldnt get poached eggs how we liked it for breakfast...View Hotel and Accor really need to restore this beautiful hotel to its past...just look after your customers and they will look after you and come back.... Ps...i wrote to them and they didnt even reply...."

"Great spot"

"Breakfast was a good start to the day, relaxed area with staff topping up & cleaning without getting in the way. We paid $1 for breakfast using Wotif Deal. So good! Staff at check in & check out were friendly & we were able to store our bags after check out until we were ready to head to the airport."

"No entrance and exit signs as there was roadworks. No communication at all. Also Our room Air con was keep making noise all night. "

"Great stay"

"Always need to wait for breakfast items to come out "

"Fantastic as always!"

"Good value at a great location. The staff was courteous and helpful. Breakfast was very good with ample choices. The breakfast staff was very friendly and attentive. Thank you "

"This hotel is FABULOUS! It is so clean, beautiful and feels like true luxury. The little touches and details, all of the plants and greenery, the ultra comfortable BEDS, everything is wonderful. I really enjoyed the pool/sauna and fittness room- they felt like a club you would pay to access, these were the nicest hotel amenities I have ever experienced. Staff is extremely professional and friendly, from turn down service, to cool eco-friendly touches, a clean & modern yet warm environment, I loved everything about this place. The location is also fabulous- in a really safe and tourist friendly location, and easy to get anywhere in the city, lots of main things within walking distance."