Search Hotels Near Julián Besteiro, Madrid

"Great Location. Great service but this time customer service in quality was poor for a “level customer”."

"Mi experiencia en el Hotel RIU Plaza España fue excelente de principio a fin. La ubicación es simplemente inmejorable, en plena Gran Vía, lo que permite moverse caminando a los principales puntos turísticos de Madrid, así como disfrutar de restaurantes, tiendas y vida nocturna a pocos pasos. Las instalaciones del hotel son modernas, elegantes y muy bien cuidadas. La habitación fue cómoda, limpia y con una vista espectacular de la ciudad, lo que hizo la estancia aún más especial. La cama muy confortable y el baño amplio, con todos los detalles necesarios. Uno de los mayores atractivos del hotel es su famosa terraza en la azotea, que ofrece vistas panorámicas impresionantes de Madrid. Sin duda, es un lugar perfecto para relajarse, tomar algo y disfrutar del atardecer. El servicio del personal fue otro punto destacado: atentos, profesionales y siempre dispuestos a ayudar en todo momento. El check-in y check-out fueron rápidos y eficientes. El desayuno buffet es muy completo, con gran variedad de opciones tanto dulces como saladas, ideal para comenzar el día con energía. En general, es un hotel que combina ubicación, confort y excelente servicio. Sin duda, lo recomendaría y volvería a hospedarme en mi próxima visita a Madrid."

"Worst check in experience. Angry reception lady got upset at me as the room wasn’t ready when she said it was. She aggressively told me to come back after 2 which I was ok with, then got very defensive and rude when it wasn’t ready at 2:30pm. I think she was embarrassed, which isn’t a good look for someone representing you hotel. Terrible attitude, she wanted an argument and I couldn’t be bothered. Bad introduction. There was a conference with a load of people smoking out front. Could t walk in the hotel without walking through the smoke. The bed room smelt of cigarettes. Very poor. From the linen to the bed. A real shame. Worst Accor experience I’ve had."

"Great hotel overall. The location is perfect. Breakfast was fresh with good variety, and the hotel was clean and comfortable. Would definitely stay again."

"The receptionist was rude and abrupt on check in. We were given a disabled access room that was in very poor condition and not clean. The air conditioning wasn’t working and the noise from the building work at the station and from other guests kept us awake all night"

"Comfortable bed in the en suite single room. Friendly staff, quick check in, secure lugguage store. Close to Bernabeu stadium within 20 mins walk at a slow pace My only issue was not enough utensils and cutulry"

"Great distance from the airport, fast and easy check in and check out, good room sizes"

"If you are looking for an idyllic little part of Madrid away from the busy city and metro , this hotel might be it. It is close enough to the airport and the city by public transport but you will have to be mobile if you aren’t keen to splurge . The staff are warm and friendly from reception to the kitchen, everyone does their best to make it a home away from home "

"Clean room and really nice"