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Outrigger Kona Resort and Spa

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Kamar

Ulasan

7,8 dari 10
Bagus

Fasilitas populer

  • Spa
  • Hot Tub
  • Tersedia sarapan
  • Layanan kamar
  • Bar
  • Parkir tersedia

Opsi kamar

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Tentang kawasan sekitar

Peta
Ehukai Street, 78-128, Kailua-Kona, HI, 96740

Restoran

  • ‪L&L Hawaiian Barbecue - ‬4 mnt berkendara
  • ‪Magics Beach Grill - ‬7 mnt berkendara
  • ‪Da Poke Shack - ‬9 mnt berkendara
  • ‪Kaya's - ‬12 mnt berkendara
  • ‪Tropics Tap House - ‬4 mnt berkendara

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi

Tempat parkir dan transportasi

  • Gratis antar jemput ke pantai
  • Tempat parkir di properti (USD 25 per malam)
  • Parkir valet di properti (USD 35 per malam)
  • Tersedia parkir dengan akses kursi roda

Makanan dan minuman

  • Setiap hari sarapan prasmanan tersedia pukul 06.00 hingga 10.30 dengan biaya: USD 29,95 hingga 29,99 untuk dewasa dan USD 12,50 hingga 15 untuk anak-anak
  • 1 bar tepi kolam renang
  • 1 bar/lounge
  • 1 kedai kopi/kafe
  • 4 restoran
  • Toko camilan/toko makanan

Restoran di properti

  • Haleo Luau
  • Holua Poolside Bar and Lo
  • Kaiulu Sheraton Club Loun
  • Rays on the Bay

Aktivitas menarik

  • 1 bathtub air panas
  • 2 kolam renang outdoor
  • 2 lapangan tenis outdoor
  • Arkade/ruang permainan
  • Basket
  • Bersepeda gunung
  • Gratis rental sepeda
  • Kelas fitness
  • Kelas yoga
  • Kendaraan air bermotor pribadi
  • Klub kesehatan 24 jam
  • Kolam renang anak
  • Meja biliar
  • Selancar/bodyboarding
  • Spa layanan lengkap
  • Tempat belanja
  • TV di area umum
  • Voli pantai

Cocok untuk keluarga

  • 2 kolam renang outdoor
  • Arkade/ruang permainan
  • Fasilitas laundry
  • Gratis boks bayi
  • Kolam renang anak
  • Lemari es/freezer ukuran standar dalam kamar
  • Pemutar DVD
  • Tempat tidur lipat/tambahan (biaya tambahan)
  • Toko camilan/toko makanan
  • Toko/minimarket

Kenyamanan

  • Brankas di resepsionis
  • Fasilitas laundry
  • Resepsionis 24 jam
  • Surat kabar gratis di lobi
  • Toko Souvenir/kios koran
  • Toko/minimarket

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Layanan pernikahan
  • Pembersihan kamar (atas permintaan)
  • Porter/bellboy
  • Staf multibahasa

Layanan bisnis

  • 4 ruang rapat
  • Pusat bisnis 24 jam
  • Ruang konferensi 533 meter persegi

Outdoor

  • Kabana kolam renang (biaya tambahan)
  • Kursi di kolam renang
  • Payung kolam renang
  • Taman
  • Teras atap

Spa layanan lengkap

  • Aromaterapi
  • Body scrub
  • Body wrap
  • Facial
  • Hidroterapi
  • Manikur/pedikur
  • Pijat ala Swedia
  • Pijat deep-tissue
  • Pijat olahraga
  • Pijat prenatal
  • Ruang uap
  • Spa buka pada hari tertentu
  • Wrap detoksifikasi

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Alarm kebakaran visual
  • Alat bantu dengar
  • Dapat diakses kursi roda (dengan batasan)
  • Gym dapat diakses kursi roda
  • Jalur ke lift dapat diakses kursi roda
  • Jalur kursi roda
  • Kolam renang dapat diakses kursi roda
  • Kunci pintu rendah
  • Lift
  • Lubang intip rendah di pintu
  • Meja pendaftaran dapat diakses kursi roda
  • Palang pegangan bathtub
  • Palang pegangan dekat toilet
  • Plang braille/huruf timbul
  • Pusat bisnis dapat diakses kursi roda
  • Shower dengan dudukan
  • Spa dapat diakses kursi roda
  • Stopkontak rendah di kamar mandi
  • Tempat parkir dapat diakses kursi roda
  • Tinggi kepala shower dapat disesuaikan
  • Toilet umum dapat diakses kursi roda
  • Tuas gagang pintu

Lainnya

  • 7 lantai
  • Ballroom
  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Gratis boks bayi
  • Seprai antialergi
  • Tempat tidur lipat/tambahan (biaya tambahan)
  • Tempat tidur premium

Kamar mandi

  • Bathtub besar
  • Handuk disediakan
  • Jubah mandi
  • Kombinasi shower/bathtub
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Sandal

Hiburan

  • Film berbayar
  • Pemutar DVD
  • TV LCD 55 inci dengan saluran digital premium

Makanan dan minuman

  • Air minum kemasan gratis
  • Layanan kamar
  • Lemari es/freezer ukuran standar
  • Mesin pembuat kopi/teh
  • Minibar

Lainnya

  • AC (pengatur suhu)
  • Akses melalui koridor di luar kamar
  • Brankas yang dapat memuat laptop
  • Meja tulis
  • Setrika/meja setrika
  • Surat kabar gratis harian
  • Telepon
  • Telepon lokal gratis
  • Tersedia kamar terhubung

Kebijakan

Jenis pembayaran properti

Informasi penting

Properti ini juga dikenal dengan nama

Keauhou Resort
Sheraton Keauhou
Sheraton Kona Resort Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Sheraton Resort Keauhou
Sheraton Kailua-Kona
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Keauhou Bay Resort And Spa
Sheraton Kona Keauhou Bay
Sheraton Kona Resort Keauhou Bay
Sheraton Kona Keauhou Bay Kailua-Kona
Sheraton Kona Resort Spa at Keauhou Bay
Sheraton Kona Keauhou KailuaK
Sheraton Kona & Spa At Keauhou
Sheraton Kona Resort & Spa at Keauhou Bay Resort
Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona

Ulasan Outrigger Kona Resort and Spa

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 385 dari 1002 ulasan
Penilaian 8 - Bagus. 324 dari 1002 ulasan
Penilaian 6 - Cukup Baik. 156 dari 1002 ulasan
Penilaian 4 - Buruk. 78 dari 1002 ulasan
Penilaian 2 - Sangat Buruk. 59 dari 1002 ulasan

8,2/10

Kebersihan

8,2/10

Staf & layanan

7,8/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Ann

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
This property was due for renovations about 3 years ago but the pandemic hit. They are planning a huge renovation now and you can tell they are in the recovery phase of the pandemic. We love this resort but could tell the pandemic hurt them.
Menginap 7 malam pada bulan April 2022

10/10 Sangat Bagus

Chad

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great spot to enjoy all of Kona, especially Manta diving and snorkeling right off the resort.
Menginap 1 malam pada bulan Maret 2022

8/10 Bagus

Carol

Disukai: Kebersihan, staf & layanan
It was too bad the restaurant service was so hit and miss. We had heard great things about rays and it was closed. Plus one day our room didn’t get cleaned so at that price - not really acceptable.
Menginap 6 malam pada bulan Maret 2022

8/10 Bagus

Melissa

Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

Robert

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Menginap 3 malam pada bulan Juli 2020

10/10 Sangat Bagus

teresa, Edmonton

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing location and view of ocean
Menginap 13 malam pada bulan Januari 2022

8/10 Bagus

Kevin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The front desk staff was very nice and helpful during check in and check out. We did have an issue with lack of clean towels available. It got to the point where we asked for extra towels and had to wait an hour for them without so much as an apology. We even got pool towels instead of bath towels. The pricing of the food in the on-site restaurants was a bit on the high side even for Hawaii (and I live on Oahu). The Valet staff were excellent. The pool staff (helping us reserve umbrellas)were excellent as well.
Menginap 8 malam pada bulan Desember 2021

10/10 Sangat Bagus

Axel

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best resort/hotel I have stayed at. Staff was super super friendly and my stay super enjoyable. Resort is amazing everywhere you go. Super clean all over the resort and it has everything you can think of. Rooms are super specious and super clean.
Menginap 8 malam pada bulan Oktober 2021

8/10 Bagus

Andrea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6 nights at Outrigger

Beautiful but older resort. Rooms were just so-so, though the bed was very comfortable. We had a view of the luau area - which was very beautiful and quiet. The resort wasn't in 'full swing' because of COVID but had one restaurant and one (pool) bar open. The grounds of the resort we gorgeous and the location was great.
Menginap 6 malam pada bulan Oktober 2021

2/10 Sangat Buruk

Christina

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We had a horrible experience. First, I slipped and smacked my nose on some wet stairs on my first day. There was blood everywhere and I was very out of it, and security came to “check on me” but made my boyfriend feel like they were questioning HIM as if he had done something to me! Not cool. Then there was a mixup with the valet and even though they gave me a business card to book my own taxi (they said they couldn’t help) they DID book a car and when both showed up the valet got IN MY FACE telling me I was wrong and I had to pay for it (even IF I was in the wrong, that is NOT the way to treat your guests). On our last day, at 8:30am security came to the door and pulled us out of our room, locked the room, and escort us down to the lobby because my card has declined. My bank flagged fraudulent charges so a quick call to them cleared it up and by the time we made it down to the lobby the card was perfectly fine. It was BEYOND unnecessary for them to come yank us out of our room at 8:30 in the morning!!! So rude and it was a quick and easy solve that did not require that kind of disrespect and embarrassment. I have no clue what these people were thinking but I have NEVER been treated like that before. Definitely will not be returning. Oh and the main restaurant is closed so food options are limited and the closest shopping center is a good 20-30 min walk.
Menginap 7 malam pada bulan Juni 2021

8/10 Bagus

Stuart

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful grounds, friendly staff,good but limited food and drink. Located out of town so you do need a car.
Menginap 8 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Madeline Victoria

Menginap 8 malam pada bulan Oktober 2021

8/10 Bagus

Claude Daniel

Menginap 14 malam pada bulan September 2021

10/10 Sangat Bagus

Jose

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All my famiy is really happy whit everything
Menginap 4 malam pada bulan September 2021

4/10 Buruk

Aaron

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Location was nice, but this is not a “Full-Service” Resort. During the week there was no lunch or dinner. Literally no food except the HoloHolo market which is outsourced and the staff in the HoloHolo are terrible. Partially a woman named Lala and an older woman who kept telling me that she couldn’t charge the room except ever other employee was able to charge to room. She just didn’t want to make the extra effort. The food at the bar and the restaurant (which was only Open 2 out of 6 nights I was there) was terrible and expensive. Service was great. Marie and Leana were amazing. Their kindness made it better that my “Farfalle pasta with garlic cream sauce and grilled chicken” was literally 2 Lean Cuisines warmed up on their plastic trays and put on a nice plate. The chicken was that rib meat chicken that isn’t even the right texture. I will say, the property is amazing. I loved the Mantas at night, the beautiful sunsets, and it’s location relative to all other locations on the big island. That was good. I just wish the service and amenities were better. As another example is, the toilet was one of those toilets that has the industrial flusher you see in a middle school lol. I actually didn’t mind that but this is advertised as a “4-Star, Full Service Resort and Spa” which is kind of a joke. I would stay there again, but only If they charged the price of a Motel 6. Ok, fine, a embassy suites or something that you get on a quick business trip.
Menginap 6 malam pada bulan September 2021

4/10 Buruk

Yvonne, Quartz Hill

Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Pretty and clean outside but feels outdated. Rooms felt old & bathroom overall felt very outdoors like. During our stay all the bars and dining closed without notice but did offer free basic continental. We were told that out would remain that way for the rest of our stay due to short staff, so that was a challenge especially if you wanted to hang by that pool all day. More staff needed
Menginap 4 malam pada bulan September 2021

6/10 Cukup Baik

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Staff was very friendly
Menginap 4 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Natie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property and when we come back, we will def stay there! The staff and the resort amenities are awesome. The rooms are older and need some updating, but besides that, the location is great and the property is beautiful! 10 out of 10.
Menginap 6 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Marc, Corona

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan Agustus 2021

8/10 Bagus

Emily

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
For reference, the Sheraton Kona Resort & Spa is now the Outrigger Kona Resort and Spa. Our check in date was 8/26, the official name change occurred 8/25. No one from Expedia, Sheraton, or Outrigger reached out to us to let us know that a name change had occurred. The signs were all changed to Outrigger and did not even say "previously Sheraton", so we were really confused upon arrival. An email, phone call or any type of communication should have occurred. Aside from that big hiccup, the hotel was as to be expected. As stated by previous reviewers, the grounds are beautiful but the rooms are dated. They have that clean but musty smell that kind of hits you when you enter, could definitely do with some updating. Only the pool bar and the cafe were open during our stay, which wasn't a problem since we had a car and planned to eat outside of the hotel anyway. Location wise, it's far from most places we wanted to go, but it worked out since it was right in between Captain Cook and Kailua Kona, which made it a 15 minute to either spots. A car is definitely needed since there are very few food options nearby. We did like that the night snorkeling with Manta Rays was a quick 5 minute walk from the room. I'm not sure if the hotel was operating on limited capacity but it wasn't crowded at all, which was nice, everyone kept their distance and seemed to be following Covid protocols.
Menginap 4 malam pada bulan Agustus 2021

8/10 Bagus

Jennifer

Disukai: Staf & layanan, fasilitas
Menginap 8 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Kenya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service beautiful room
Menginap 2 malam pada bulan Agustus 2021

8/10 Bagus

Ana Libia

Bepergian bersama teman
Disukai: Kebersihan
I liked the property and the activities offered, but the service was very slow. They didn’t have room service, the only market/store closed early, so did the bar.
Menginap 7 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Kellie Y

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful view and pool hour were open until 10pm. This gives you time to enjoy the pool because during the day time, you are out and about on excursions and activities.
Menginap 4 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great about this resort from the awesome guys at valet to the cutest girl at the pool shop. One issue that arose was that Rays on the bay restaurant was closed due to Covid leaving only 1 dinning option other than the pool bar. I was also a bit discouraged to find out the ocean view room was actually a bay view so we were unable to sit on our deck and watch the sunsets. The pool view rooms would allow the viewing of the sunsets.
Menginap 9 malam pada bulan Agustus 2021