Kanto Region hotel guide. New Otani Hotels hotel in Kanto Region, Japan

"The location of the hotel directly across Shinagawa Station was really great. The staff were also very cordial and helpful. Our room however was small, and it smelled of smoke. The carpet has cigarette burns in it and some of the shower tiles were cracked. They need to replace the carpet and maintain the room a little better."

"One of the best hotels I’ve ever stayed at "

"Perfect location, close to train station,food places. Rooms were clean, friendly staff and lots of choices at breakfast. "

"Room was big & clean. Bed was very comfortable. Shops in the hotel was good for last minute shopping. Shuttle bus to the airport was very convenient. "

"The hotel is very clean and well-maintained. Staff is friendly and helpful."

"This was an amazing stay. Their breakfast was awesome!!!! Bed was very comfortable. Only one block walk from train station. Very close to Ginza, Diver City shopping complex and to Disney. It is about 45 mins train ride to Shinjuku and Shibuya which is the only down side. If you don’t care about that then this hotel offers everything. We would definitely come back again. "

"Room is clean. Staff are friendly and helpful."

"Free breakfast was soooo good and very good place to go everywhere "

"It is close to NRT International airport and shuttle bus is accessible. Breakfast is delicious. I stayed 1 night last year and I stayed 2 night last April 30-2 2026"