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Reviews of The Boathouse Phuket

4 out of 5
The Boathouse Phuket
182 Koktanode Road, Karon

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 138 reviews" "
Rating 8 - Good. 16 out of 138 reviews" "
Rating 6 - Okay. 8 out of 138 reviews" "
Rating 4 - Poor. 0 out of 138 reviews" "
Rating 2 - Terrible. 1 out of 138 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louisa Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time back in Thailand since Covid and our first stay at The Boathouse in Kata beach. It did not disappoint! We had seen the hotel before having walked past it on previous trips to Phuket and had always thought it looks it really nice. It is a fantastic hotel. I would highly recommend it. The staff are amazing, they are extremely helpful and friendly. They will go out of their way to make sure that you have a great time at the hotel. I was a little apprehensive about the breakfast being a la carte rather than a buffet, but the food they have on offer is amazing and is cooked very quickly and you can order as much or as little as you want with no qualms from the staff. We stayed in a Seaview Terrace room, we had a terrace outside with a couple of sunbeds and a private outside with some chairs to sit out on. The room was very comfortable with a great private bathroom. We had dinner once at the hotel and while it is a bit expensive in comparison to outside local restaurants, the food is amazing and service fantastic. I would recommend booking in advance if you want to eat there. The pool is a little small but big enough to have a dip when you get hot and also the sea is right outside the hotel. We went the week before Christmas last year and it wasn't too busy at the hotel and there were adequate sun beds. It is easy walking distance to shops and restaurants, but is like an oasis in a busy town. We liked it so much we have booked to go again this year!
Stayed 10 nights in Dec 2023

10/10 Excellent

Alena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. It is a beach front property so it has beautiful views and easy access to the beach, a great infinity pool, and is conveniently located near lots of shops and restaurants. The place is very clean and the staff is very helpful and very kind.
Stayed 3 nights in Mar 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was the best we experienced in Thailand. The food at the restaurant was outstanding.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jared

Stayed 1 night in Feb 2024

10/10 Excellent

Tom

Stayed 3 nights in Dec 2023

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous holiday in phuket at the boathouse, staffs were friendly and helpful, knowing that we had to leave earlier to catch the flight, they had arranged for early breakfast for us and the airport car was already there waiting for us. Thank you boathouse staffs and the room was cleaned, everything was perfect, no complaints, we will be back again definitely 😀
Stayed 6 nights in Dec 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean views and we really enjoyed the private beach. Facility is very cleaned, super nice and helpful staff. The room is good size but very clean and towels are changed every day. Breakfast food is not buffet and just standard. We had dinner the last night and the Thai dishes were disappointing. Pad Thai was mushy, no flavors, the grilled chicken was bland, cream puff & chocolate ice cream were bad, too.
Stayed 4 nights in Dec 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff great position
Stayed 5 nights in Nov 2023

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Boathouse Hotel on Kata Beach, is a wonderful place to unwind. The location is ideal, with the beach just a stone’s throw away. The bedroom was not only spacious but also impeccably clean and remarkably quiet, ensuring a peaceful night’s rest. The daily room cleaning service was a welcome touch, ensuring our comfort was a top priority. However, while the physical aspects of the hotel were impressive, it did feel like it lacked a certain charm or “soul.” The management could elevate the guest experience by paying attention to the finer details that can truly make a difference in a hotel stay. It’s often the small touches that set exceptional hotels apart from the rest. These nuances are vital for creating a memorable experience for guests. What truly stood out during my stay was the incredible staff. They were not only friendly but genuinely caring and devoted to ensuring my stay was nothing short of perfect. Their attentiveness and willingness to go the extra mile were remarkable and left a lasting impression.
Stayed 7 nights in Oct 2023

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area in Kata beach and the staff was phenomenal!
Stayed 4 nights in Aug 2023

10/10 Excellent

TRIPTI

Stayed 3 nights in Aug 2023

8/10 Good

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good,staff great breakfast excellent and food good when eating in hotel,unfortunately for us and not hotels fought the weather was awful and there was oil or something on beach which took alot to get off my feetbut on the whole we still had a good stay...Thank you. .
Stayed 6 nights in Aug 2023

6/10 Okay

Alexander

Liked: Cleanliness
Disliked: Staff & service
I was discriminated just because I wasn’t wearing shirt in the restaurant. They said they couldn’t serve me or I couldn’t order anything because I didn’t have a shirt on me. This is terrible is. Beach hotel and they said that.
Stayed 5 nights in Aug 2023

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at The Boathouse were so helpful and polite. The hotel was just what we wanted. Somewhere to relax, right on the beach but also convenient to shops, bars and plenty of restaurants. Our 2 weeks went so quickly which to me a sign of a great holiday.
Stayed 13 nights in Jul 2023

10/10 Excellent

carollo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Fantastic boutique hotel - right on the beach. Staff exceptional particularly the manager & reception team in our case could not have been more helpful and attentive. Loved our 4 nights here 9and we moved from another hotel). Kata was a lot busier than I expected but the hotel is a lovely little sanctuary. Breakfast overlooking the bay was amazing. We had dinner one evening which was nice but quite pricey. If we go back to Phuket we will stay at this hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 7 nights in Jun 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is one of the few hotels right on the beach. The views are stunning. So convenient to play on the beach, then go back to your room. The restaurant is very good.
Stayed 3 nights in May 2023

8/10 Good

Tameassa

Stayed 1 night in May 2023

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2023

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jordan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The service was amazing & location was spot & cleaniness was 10/10
Stayed 6 nights in Apr 2023

10/10 Excellent

Marc

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay, we loved the boathouse

10/10 Excellent

leonard, ottawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Access to beach
Stayed 3 nights in Mar 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location on the beach in Kato Beach and providing high quality service and excellent accommodations. Nice restaurant on the beach with good quality food, both Asian and Western specialities
Stayed 6 nights in Mar 2023

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Fabulous restaurant and dining, lovely beach and the boutique hotel is perfect. Excellent staff.
Stayed 4 nights in Feb 2023

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel right on the beach with superb dining.
Stayed 2 nights in Feb 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable location
Best spot in Kata and the best hotel. Loved our stay from our room (Beachfront Suite) to the staff and service. Outstanding in every regard. Thank you Boathouse.
Stayed 3 nights in Jan 2023

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was absolutely amazing! The breakfast was 10/10, the staff were all so attentive and helpful, the beds were extremely comfortable and the views of the beach from everywhere just topped off a perfect holiday. We loved have a few restaurants on the beach next door to the property and we enjoyed having the shops and restaurants along the main road at the hotel entrance. We will be back!

10/10 Excellent

Miri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located on the best part of Kata beach, it was clean, well maintained, friendly staff. The bed are comfortable however the pillows were stiff. The breakfast was a la carte menu. the food choices were limited and we couldn’t get a proper cappuccino as much as we tried. We loved the fact that there was no smoking in the pool or dining area. The area outside the hotel was rundown and not much to do. However the beach was great and we could not fault the hotel. Would recommend staying here.

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. We have traveled in many countries and lots of hotels, the staff and service here was the best. They always greeted you with a smile. They were fun to joke around with and always helped us. Thanks.

10/10 Excellent

Avishai

Stayed 4 nights in Oct 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boathouse
Excellent service great location and comfortable bed all round great experience
Stayed 5 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best people and food
Must say service is better than ritz ..super friendly staffs ... going extra miles every time Sucha beautiful people. Restaurant is must must try. We tried their food on our last day before going airport...me and my husband thought we should have eat here through out..
Stayed 2 nights in Jul 2022

6/10 Okay

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities
- shame about the small pool - hallways look a bit clinical / hospital like - not very modern, felt quite tired - amazing location, literally on the beach - delicious breakfast
Stayed 1 night in Jul 2022

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love love loved by time at the Boathouse.
I had an awesome stay. Things may not have been perfect (when are they ever?) but the overall time was perfect for me. My hotel room looked straight out to sea and the island. It completed fantasy in my mind of what my Thailand vacation should look like. The room was beautiful and the air conditioner was magic after being out in the warm humid air. The food was delicious and creative, offering a spice palate that was just right for me. The happy hour cocktail pricing allowed me to try their selections and I could have stayed there all day with their creativity. The Staff were warm, welcoming and always smiling. Felt right at home. But the thing I just all hotels by is the bed. :) And I loved the bed, having such good night sleeps. I really wish I could have stayed longer. Thanks to everyone there, I'd go back in a heartbeat.
Stayed 4 nights in May 2022

10/10 Excellent

Heather

Stayed 7 nights in Mar 2022

10/10 Excellent

James

Stayed 1 night in Feb 2022

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we hoped for but the room was smaller than we thought and difficult for working in
Stayed 8 nights in Feb 2022

10/10 Excellent

Yunjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect start to vacation.
Friendly staff who often went the extra mile. Great breakfast, super convenient right on the beach. Would definitely visit again.
Stayed 6 nights in Dec 2021

10/10 Excellent

BYLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Boathouse is devine
Great experience. Would definitely go back
Stayed 4 nights in Jan 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach location
Location was great, close to many restaurants on the street. Staff very friendly and helpful. Only complaint was bed too firm for my liking and music from nearby bar on the beach a bit annoying when wanting to sleep but overall a great stay and would definitely stay again.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Staff very friendly. Low season so works being done on hotel which is understandable.
Stayed 11 nights in Sep 2019
Response from TBH on 20 Sep 2019
Thank you for the feedback, we appreciate your patronage! Best regards, The Boathouse Team

8/10 Good

dan

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from TBH on 3 Sep 2019
Hello dan Thanks for the feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room - great size and cleanliness. The restaurant was delicious and has a wonderful view and delicious food. Pool area was a bit small and neighborhood quiet. Overall happy with the hotel.
Stayed 6 nights in Aug 2019
Response from TBH on 3 Sep 2019
Thanks for the feedback and "perfect score"! Best wishes and regards, The Boathouse Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever would never go there again very disappointed with my experirce. DO NOT GO AVOID THIS PLACE
Stayed 4 nights in Aug 2019
Response from TBH on 26 Aug 2019
Dear Anonymous Oh dear, what happened? If something went so wrong we are always open and grateful for constructive feedback and suggestions. But if you chose to stay anonymous and only offer generic vague allegations, allow us to doubt whether your feedback is actually genuine. With best regards The Boathouse Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Staff were awesome. Food was great - altogether a great total package
Stayed 9 nights in Aug 2019
Response from TBH on 26 Aug 2019
Many thanks for your endorsement and "perfect score"! Best regards The Boathouse Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious, efficient staff. Nothing was too much trouble. My only criticism would be that the fruit is left exposed at breakfast. Why not cover it? Several wasps were crawling all over it on a couple of occasions. Easily fixed. Thai breakfast lovely. Outstanding front desk staff day and night. A very nice setting too, right on the beach.
Stayed 4 nights in Jul 2019
Response from TBH on 26 Aug 2019
Hello Anonymous Thanks for the feedback and the constructive suggestion! We're delighted to read you enjoyed your stay and look forward to welcoming you back again soon! With our best wishes & regards The Boathouse Team

10/10 Excellent

Eilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from TBH on 7 Aug 2019
Hello Eilan - thanks for the "perfect score"! Best wishes & regards The Boathouse Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We experienced Outstanding service and hospitality. Everyone on the staff and the general manager are friendly and accommodating. The food was excellent, we loved eating at the restaurant facing the sea. We wanted a small hotel that had personable service and they exceeded our expectations. Thank you for a lovely holiday stay.
Stayed 4 nights in Jul 2019
Response from TBH on 6 Aug 2019
Hello Anonymous - thank you so much for your kind words and the endorsement of our stay! Please visit us again soon & thanks for staying with us. Best wishes and regards, The Boathouse Team