"Roberta and Mariah were both amazing at the front desk. I had an issue with Expedia because I booked and paid for a Premium Oceanfront Room but upon check in I learned that this was not the room reserved for us. We were supposed to be in 318 which was going to be more basic and after arguing with Expedia for over an hour we ended up in 324 which was essentially the same. All of the ISO rooms looked exactly the same, with the exception of the large suite they use as the cover photo. The views are incredible and every room has a balcony or outdoor space. If I were going again, I wouldn’t bother paying for the premium room as all of them were the same with very similar beautiful views. The room was pretty simple but well maintained. The location of the hotel was perfect, felt like it was a good middle ground for everywhere we wanted to visit. Only bummer is the steakhouse was closed due to issues with the building. Roberta at the front desk made our stay incredible. She was so helpful and kind. She gave us tips and recommendations and even let us borrow beach supplies such as chairs, snorkel gear etc. She could not have been more welcoming. I would absolutely recommend the ISO and would come back myself as well."
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