Hotel dekat Kaufhaus Tyrol

"The staff was excellent and very helpful. Location is amazing"

"I have never experienced kinder staff. They went out of their way to anticipate our needs and made the stay absolutely perfect."

"Zero information on how to check in to the property (not at the apartment location), zero response to messages, locked out of building multiple nights with faulty key cards and had to walk across town to the hotel that manages the apartments to have them re-coded. This place is a joke. "

"one problem is the air conditioner was bad and bedroom too warm"

"The breakfast was good. Room was clean. However I messaged hotel before arrival to ask for a walk-in shower. They assured me our room had one. It was a bath with shower over. As a couple in our 70s I am not comfortable using such a shower as I am not that sure on my feet. That meant I was unable to shower during my stay."

"Construction made finding the entrance harder. In pedestrian zone so need to wheel bags a bit, but very convenient for seeing the old town and funicular train and cable car to top of Innsbruck. Rooms huge and very comfortable. Like themes with historic people who stayed there in the past."

"The staff were some of the friendly and kindness I have met along my journeys. The hotel was in the great convenient location, walkable to old town and train station. The staff helped accommodate me and answer questions about the town and transportation. They also had laundry facilities and a nice outdoor terrace."

"Had a lovely stay here. The only "but ..." is that the main image on the Expedia entry does not represent the hotel at all. The hotel is very modern."

"Clean, comfortable rooms and friendly / attentive staff made for a pleasant stay. The hotel bar was a nice bonus and stayed open late, making it a great place to relax after a day of exploring. Breakfast was the weakest part of the experience. There appeared to be only one waitstaff member serving the entire dining area, and the selection was somewhat limited. There was also no menu available for ordering additional items. The temporary hotel parking area outside the hotel was difficult to...

"Great staff"

"This hotel aims to please and does not disappoint! It is located in the most beautiful spot, reception was helpful and so friendly, the bar staff made delicious drinks and gave some suggestions of where to walk around that were incredible. Our room overlooked the most beautiful view. The hotel was impeccably clean. I can’t wait to come back for another visit from the USA!"

"Cutest hotel in a great location. Staff was so helpful and friendly. Great breakfast! Would always stay here when I come to Innsbruck!!!"

"Gutes Hotel, nahe des Bahnhofes und ca. 10 min Fußweg in die Altstadt. Sehr nettes Personal, gutes Frühstück. Abschließbarer Fahrradkeller."

"Perfect"

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"Traveled with two adults, an infant, and toddler. Brought our own infant bed and toddler sleeps in adults bed when traveling. Upon arrival, disclosed we had two young children and were told it was an additional 50 euro per child per night to stay despite using existing beds. However when I asked if I could cancel clerks did his manager and they said if I called Expedia to cancel and their agent called him to confirm they would not charge me."

"Staff and breakfast and the view are awesome! Will come back next time."

"Beautiful spacious modern apartment with a lovely balcony that affords great views of the mountains. Situated right in the middle of the old town near sights and restaurants."

"Everything good, good service"