"Beautiful hotel, clean rooms, bed was super comfortable. The staff were helpful, efficient and polite. The breakfasts were very good. Great Hotel, we will definitely come back again"
"Hotel room was excellent. On site restaurant was also excellent.
Perfect location as we had a lovely walk down the zig zag path down to the beach after our meal and honestly was one of the most pleasant evenings we have spent in a uk location for a long time."
"The room was exactly as described, clean and comfortable for a budget hotel. The staff were friendly and helpful throughout my stay. There was an issue with the lift during my visit, which was a bit inconvenient, but otherwise everything was fine. Overall, good value for money and a pleasant stay for the price."
"The staff were lovely and welcoming, and the room was clean on arrival. The hotel was also nice and quiet, which helped us get a good night’s sleep, although we found the bed a little uncomfortable.
Unfortunately, the breakfast was disappointing, with very limited options and extremely poor gluten-free choices for my coeliac child. There was no gluten-free bread, biscuits, or muffins available for example . Despite booking breakfast for 9:00 am at check-in, we still had to wait around 10 minutes for a table each morning , which made the booking system seem pointless.
Housekeeping could also be improved, as the bedding and pillows often looked rushed and untidy after the room had been serviced.
Overall, the friendly staff were the highlight of our stay, but the breakfast and housekeeping standards let the experience down."
"The hotel was OK, but for the price I felt the room was dated compared to other budget hotels. No air con in our room, light switch controlled ALL lights in the room, so no bedside reading light which is really annoying when there's two or more of you sharing a room. TV channel options seemed to be hit and miss. Other than that breakfast was good and staff were very helpful and pleasant. In terms of location it was ideal, but if I was less fussy about location there are probably better value hotels in Maidstone. Oh and you have to pay for parking, not a massive charge, but just include it in the bill, otherwise it just feels like an unnecessary extra cost that I don't think is well advertised when booking"
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