Cari Chalet di Kew Town Settlement

"Room was clean and well kept"

"Checked in and got assigned a room on the second floor which we thought was great until we walked towards it and realized that there was no elevator and the 2 floor is actually up 4 flights of stairs. Had to carry heavy bags up and down and groceries. Sofa bed and queen bed were equally uncomfortable and the sheets given for the sofa bed were super dirty. Contacting staff is by WhatsApp only, there was no working number available for phone calls, and the staff was very delayed in their...

"We will be back soon!! Loved it!!"

"My third visit at the establishment and it is absolutely wonderful"

"perfect"

"Amazing and super friendly staff, all rooms and resort were very clean."

"Room was clean. Staff was great. A/C did not cool well."

"View was absolutely amazing"

"The rooms were a bit outdated, but I would still stay here again. The staff made me feel like I was visiting family! The rooms were clean, the staff were kind and very accommodating. The best part is the location of the hotel to the beach. Felt like I could roll out the bed and be on the beach. We even tried to re-book another visit before we checked out but all the rooms were sold out. No need to look any further, just book the room!"

"The room was really clean and the bathroom by far was the best feature of the home. In regards to the location and amenities described prior to purchasing, I was highly disappointed."

"Great stay at the Retreat. It embraces the name! The concierge was very friendly and gave us excellent recommendations for water excursions and local restaurants. Our room was very spacious and everything in it felt brand new. I especially liked that the bathroom has separate wet and dry areas, and the memory foam mattress was very comfortable. The room was spotless. Housekeeping came twice a day, including an evening turndown to get the room ready for sleeping. I used the pool, hot tub, and...

"Amazing stay at West Bay club. The room was spacious and well equipped. The view was magical. Staff was helpful. We especially enjoyed our time on the beach and the bartender. Irene was truly a gem!!"

"Brenda and the staff were very helpfull"

"The place is terrible"

"This was our first time in Turks & Caicos and our first visit to Rock House. We thoroughly enjoyed our visit. The pool is spectacular and the views are amazing. We stayed in the Ridge section, which was situated upstairs and in close proximity to the pool and restaurant area. I didn't reserve a room with a private pool, and unfortunately there was not an option for me to upgrade after booking, which was not ideal, but okay. The most underrated hotel feature are the breakfast options. While the...