Search Hotels Near Kigali Convention Centre, Kigali

"Stayed here for 2 nights arriving from the US. Everything...I mean every aspect of the service, food, accommodations, facilities (including a gorgeous pool) were beautifully maintained and clean. The staff was always present and helpful to check on you and ask if you needed anything. I assure you, you will be very happy to stay here. When I needed help getting funds out of the ATM, an employee walked me up to the Four Points Marriott to use their ATM. (The issue was with my card not the atm) Beautiful stay!"

"Great room service. Nice staff. Super clean hotel. If I ever return to Kigali, I’ll definitely stay there again. "

"Very fresh, tasty breakfast! Wide variety of options "

"Polite and courteous staff. Clean rooms and good food."

"It is always a pleasure to stay at the Serena. Your staff is superb! "

"The airport shuttle was easy to find. The internet stayed fast."

"Very clean "

"In a nutshell, this apartment hotel listing needs to be revamped. A number of amenities listed are false/misleading, such as there is no private spa tub, no bar/restaurant, etc. Also, the bathroom lights kept turning off and there was water leakage in the bathroom and kitchen (among other issues). While overall the property is clean and staff promptly attend to needs, I was told certain incorrect things and unnecessarily paid extra and the property avoided refunding me where justified. Please reconsider how you deal with guests and do not make false/misleading claims and avoid responsibility where warranted. Kigali/Rwanda is a great place, so represent your home well and allow guests to enjoy their stay worry free. There is opportunity for improvement and reflection, so please take this constructive criticism in stride. (By the way, it should be noted, the scenery/view around the property is breathtaking and neighbourhood is safe/clean)."

"My expectations were quite high given the online pictures that inhad seen. I guess that is why my first night was so difficult. Unfortunatley the rate tou are paying does not match room size ot the quality of the room. I hardly had any space for my two bags and the wardrobe provided did not have hang rails so i had to live out of my suitecases. The shower is right next to the sink and so once you shower the entire floor is wet. It was such an experience as some days there was no hot water in the morning and other days I was woken up by the sound of someone walking on the roof. The only bright side is that it was walking distance to the Kigali convention centre as advertised. I think the best approach is to come here with low expectations and then you will not be disapointed."