Search Houseboats in Kim Ma

"I have stayed at this hotel before and I will continue to stay here when I am in Hanoi, Vietnam!! They just got their new Breakfast room open, and it is Lovely!!! The front desk Staff went out of their way again for me!!! My flight was canceled back to the USA, so they were able to allow me to stay in my current room for two more days, which took a little effort on their part!!!! I like everything about this Hotel, but especially the STAFF!!! This is a Charming Botique Hotel!!!!!!!!"

"Staying at theRoyal Palace hotel was everything that we needed for the night. The attention to detail was impeccable, and the staff was amazing. Thank you for making our 1 night stay great. Definitely will return for an extended stay for hoilday. "

" Fantastic boutique hotel with every staff member so welcoming and helpful. I'd recommend this hotel to everyone. Great location as well. Comfortable beds and great Ac. Breakfast was so fresh as well Anna was very attentive an matre de in Restaurant was so lovely in the morning at our breakfast table remembering our names was a true sign of exemplary service."

"excellent service from staff, always having a smile on their faces and greeting us and having the right amount of small talk. also special thanks for acceding to my last minute request for decor and they even added in a cake! their breakfast area is small but has right amount of food. seems like it changes daily. there are many food option around the area and afew michelin food are all within 5 to 10minutes walk. hanoi night market start point is also about 5 to 10minutes away. the road in seems to jam quite often. and for the tours i book, i seem to have to walk to main road to board the bus, not sure if they are unable to enter or just inconvenience."

"Polite & helpful staff"

"We really loved this hotel, staff were amazing, the room very nice , breakfast was great. Thomas the assistant general manager was fabulous,he went above and beyond to make our stay very special. "

"Staff, especially doorman and reception ladies!! They were super nice and helpful! Good breakfast as well. "

"Everything was fabulous. Would highly recommend. "

"Charming hotel, great location, lovely pool area, private and refined."