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"The rooms are very dated and in desperate need of an upgrade/refurbishment. No running hot water, radiator not working, broken light pully in bathroom, no shelf, towel rail or toilet roll holder, no hairdryer. Stained and dirty chairs in the bedroom, the room really needs a good clean. There was no hot food or wifi which was blamed on the storm, but I see previous posts about no wifi so I'd question the lack of food & wifi being blamed on the storm. Breakfast was lovely but no cereal, fruit etc. It felt like the hotel was closing down. On a positive note, the staff are all absolutely lovely, helpful and friendly, they brought an electric heater to the room and the location is fantastic. The picture of the room was I was booking looked modern, newly decorated and luxurious but the room I stayed in was dirty and mismatched, £123 for this was poor."