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"Staff were helpful and English excellent. The cabins are well designed and spotlessly clean. If you’re sick of your cabin there r plenty of spaces in lobby to sit, people watch (power points scattered around), look at snow. Neat gift shop and hires snow gear. Bar seems to be avail most of day. Food/restaurant excellent choices; the breakfast buffet is superb everything from health shots (beetroot with vitamins) to pancakes, yoghurt, even have wam milk. The only drawback is location w/out car … taxi fr train stn, airport bus is a 15min walk BUT if it’s snowed consider a taxi. Streets can be very slippery. I wish I had stayed longer - it’s the perfect place to relax. I would’ve stayed 4 days. No nearby shops etc if that’s your jam. Price was very reasonable esp as includes b’fast."