Hotel dekat Knebworth House

"Lovely location. Appears to be lovely hotel set up. TERRIBLE customer service and staff. Drove 5 hours here after a paid for booking and recited email. Hotel had the confirmation and had double booked but decided to not call me but instead tell me on the evening of arrival. They said their manager would call me the next day to rectify the refund. One girl was helpful finding me a hotel twice the price 20 minutes away. The other guy working there, had a 'tough luck attitude.' I had to call a week...

"The room was clean and tidy but the heating was not working and we had a plug in radiator wbich just about kept it warm and the bathroom needed a bit of modernisation"

"Bed was comfy. Air con didn't adjust but the window opened a bit. Enough space. Breakfast was pretty good. Bar was nice. Didn't eat here - suggest lots of restaurants nearby."

"We had a delightful night away, all the staff were friendly and professional from arrival to departure. Great selection of drinks at the bar, good selection of food on the menu, clean and quirky bedroom and a quality breakfast. "

"We had a very relaxing stay over the bank Holiday, The property was full of character, the gardens beautiful and the staff were very attentive. We will definitely go back, in fact we have already booked our next weekend away there !"

"The only problem I would warn other guests about is the lack of parking at the hotel. Yes, there is a car park over the road but, for anyone with a lot of luggage, that will take extra time and energy to carry / push it through the underpass. Otherwise a great, if short stay, thank. you."

"We had a lovely stay at the hotel, always clean and friendly staff."

"perfect"

"Difficult to get in. Outdated instructions. Staff appeared confused. 25 mins from arrival to getting to check in! Room was somewhat comfortable. "

"Room lovely and very clean. "

"Decent size room, but need an update. Very early morning breakfast choice is poor. "

"nice room ,very helpful staff,lovely historic building and good breakfast.Second time we have stayed here and it is highly recommended"

"Modern room, very clean, quiet and relaxing. Would definitely stay here again! "

"The building had lots of character, but it was a little bit dated! The room we had was clean and comfortable but rather hot. We opened the windows and took the duvet out of its cover in order to get to sleep. The breakfast was excellent."

"Quiet. Clean. Friendly staff."

"Comfortable, quiet and clean. The restaurant is conveniently located on site and had a nice range of meals and drinks to choose from. Staff on arrival were attentive and helpful."