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Ulasan untuk Taj Malabar Resort & Spa, Cochin

5 out of 5
Taj Malabar Resort & Spa, Cochin
Willingdon Island, Kochi, Kerala

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 265 dari 358 ulasan" "
Penilaian 8 - Bagus. 62 dari 358 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 358 ulasan" "
Penilaian 4 - Buruk. 11 dari 358 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 358 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,4/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

Arun

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really not enjoyed, it was never informed renovation going on in tg8s hotel. If it was known never booked. Paid a hefty amount much higher than hotels in down town. Never expected and disappointing.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Divya Maitreyi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel and views, good food, breakfast and very nice bar. Staff very friendly efficient and helpful. Enjoyed the evening boat ride and pool is amazing, you can see river dolphins sometimes. Small point of feedback is in relation to maintenance and attention to detail. Cupboard doors were not closing properly, there was a sticker on the toilet seat, soap dispenser in lounge toilet was dirty. But no major issues, we had a wonderful time
Menginap 2 malam pada bulan Maret 2023

4/10 Buruk

sheeba

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Disappointing.
I had 2 rooms booked for a family of 5. I was given 1 in the heritage wing and 1 in the tower wing. The front desk mentioned they will upgrade us to be together and moved us to the tower wing. the room didnt have dual charger plugs, the hot water in the shower was not working and the guest checkin and buffet was sub standard to The Taj experience we are accustomed to. However, the overall stay, the bar and property location is amazing and enjoyable!!! Manager was very helpful and provided voluntary assistance without even complaining.
Menginap 1 malam pada bulan Maret 2023

6/10 Cukup Baik

Satish

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
Customer service in one of the restaurants Pepper was bad. Check out in AM at 445 AM also was not good. Agent should learn how to deal with customers.
Menginap 3 malam pada bulan Januari 2023

10/10 Sangat Bagus

Ketan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous Stay at Taj Malabar
We had an amazing stay and a fantastic New Year's Eve celebration!
Menginap 2 malam pada bulan Desember 2022

6/10 Cukup Baik

Sridevi

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Vishnu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2022

10/10 Sangat Bagus

Sherri

Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

Vipin

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Angeline Oliuvra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good view and very caring staff .. breakfast was packed for early travellers .. very good for family as well
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relaxing holiday at Taj Malabar, Kochl
Very pleasant experience. Very kind and helpful staff Highlight was complimentary evening tea with a refreshing harbour cruise!
Menginap 13 malam pada bulan Agustus 2022

8/10 Bagus

Shamil

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful service and food at Taj Malabar Resort
Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Liju

Menginap 2 malam pada bulan Juli 2022

10/10 Sangat Bagus

Sreejith

Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Abhik

Menginap 7 malam pada bulan Juni 2022

2/10 Sangat Buruk

Cephas

Menginap 3 malam pada bulan Mei 2022

10/10 Sangat Bagus

Rekha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, good service . Food could be a bit more better. Overall i enjoyed the stay!😊❤
Menginap 2 malam pada bulan Mei 2022

6/10 Cukup Baik

Dhruv

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Dated and ageing rooms
Rooms need to be redone. Past their prime. Property is in a remote location. So plan your local travel accordingly.
Menginap 1 malam pada bulan April 2022

8/10 Bagus

Chantal

Disukai: Kebersihan, staf & layanan, fasilitas
Cet hôtel est magnifique mais très excentré. J’ai été très déçue par la chambre qui m’a été attribuée après tout ce temps où je n’ai pu me rendre en Inde (Covid). Au 1er étage vue sur une sorte de garage alors que l’hôtel est situé au bord de la mer. J’ai dû payer 80€ De supplément pour changer de cHambre pour 2 nuits. Mais c’était très bien pour tout le reste :bar, restaurant, piscine, spa….. Merci à tous
Menginap 2 malam pada bulan Februari 2022

10/10 Sangat Bagus

Arun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good ambience . All good . The heritage room bathroom requires maintainence. Otherwise stay was excellent
Menginap 1 malam pada bulan November 2021
Tanggapan dari Sibi pada tanggal 15 Des 2021
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 Sangat Bagus

Kiran

Menginap 1 malam pada bulan November 2021
Tanggapan dari Sibi pada tanggal 12 Nov 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

8/10 Bagus

Joy

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
What I liked about this hotel is the location . Its a great place to unwind with views onto the sea . But if you are looking to go shopping or other activities its a 30 mins drive . What I did not like is that this hotel needs a revamp. Everything looks old . The bathrooms are not clean as expected . The maintenance department has to improve. I had a light flickering . Telephone not working . Its a popular wedding venue so expect crowds . Pool has no privacy with laborers lounging around . I feel this hotel shoukd be rated 4 star
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Sibi pada tanggal 12 Nov 2021
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and sharing your valuable feedback. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

8/10 Bagus

Anvi

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2021
Tanggapan dari Sibi pada tanggal 12 Nov 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2021
Tanggapan dari Sibi pada tanggal 12 Nov 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property by the beach. Most of the facilities were closed due to covid but the staff were very friendly and nothing was too much of a trouble.
Menginap 3 malam pada bulan Agustus 2021
Tanggapan dari Sibi pada tanggal 19 Agu 2021
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

4/10 Buruk

Vishnu

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Sibi pada tanggal 14 Sep 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is an excellent hotel with stunning views of Arabian sea. If you want to enjoy the Kerala monsoon, this is the best location. The staffs are super friendly. The hotel is very neat and clean and food was excellent. Overall an excellent hotel to spend a family vacation.
Menginap 2 malam pada bulan Juni 2021
Tanggapan dari Sibi pada tanggal 28 Jun 2021
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your detailed feedback and I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent ambiance. Sorry, swimming pool was not available.
Menginap 1 malam pada bulan April 2021
Tanggapan dari Sibi pada tanggal 13 Apr 2021
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We have made a note of your concern with regards to the swimming pool were not operational during your stay with us and we regret for the inconvenience caused. I would like to share that the Swimming Pool is still not operational as per the state guidelines. However the state government relaxing the guidelines in a phased manner. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

freemu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2021
Tanggapan dari Sibi pada tanggal 7 Apr 2021
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A stay worth it all !
Good food! Clean and amazing views. Just the packed breakfast on the day we left was severally disappointing. Rest all appreciation for staff and place.
Menginap 3 malam pada bulan Januari 2021
Tanggapan dari Sibi pada tanggal 10 Feb 2021
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. With regards to the packed breakfast, I sincerely apologize for the inconvenience caused to you. However, the same has been shared with my culinary team for the immediate follow up and improvement. I thank you once again for sharing your valuable feedback and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
On an island that has a beautiful view of the waterway. Room had a limited view but softer type bed. Great view of the sunset and sunrise on the waterways. Spa connected to the location which allowed for last minute bookings. Very beautiful hotel. Limited facilities due to COVID
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Sibi pada tanggal 10 Feb 2021
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 Sangat Bagus

Vipin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2021
Tanggapan dari Sibi pada tanggal 10 Feb 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sibi Mathew General Manager

10/10 Sangat Bagus

Naveen Kumar

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Sibi pada tanggal 7 Jan 2021
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best Hotel in Cochin, Amazing View, Courteous staff, quiet location and amazing food
Menginap 3 malam pada bulan November 2020
Tanggapan dari Sibi pada tanggal 8 Des 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Alexander job

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Finest property in Cochin
Love the property.. one of the best in Cochin with the superior Taj service
Menginap 1 malam pada bulan November 2020
Tanggapan dari Sibi pada tanggal 8 Des 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Sibi pada tanggal 24 Feb 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 6 malam pada bulan Februari 2020
Tanggapan dari Sibi pada tanggal 24 Feb 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan Februari 2020
Tanggapan dari Sibi pada tanggal 18 Feb 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 Bagus

Susan Gylling

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Colonial style med absolut fantastisk beliggenhed
Yderst hyggeligt og komfortabelt 5* med god og autentisk atmosfære og en absolut fantastisk beliggenhed. Lidt slidt hist og her og Ind imellem lidt slæbende service, men i det store og hele et dejligt ophold - vælg værelse i heritage tower wing
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari sibi pada tanggal 11 Feb 2020
Dear Guest, Greetings from Taj Malabar Resort & Spa, Cochin! It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel as it helps us to further enhance and refine our processes to achieve customer delight. I am happy to know that you are satisfied with the recent stay with us. experience. Thank you once again for the feedback and it would be our absolute pleasure to welcome you back to Taj Malabar Resort & Spa, Cochin. Assuring you of our best services at all times. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Judith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari s pada tanggal 11 Feb 2020
Dear Guest, Greetings from Taj Malabar Resort & Spa, Cochin! It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel as it helps us to further enhance and refine our processes to achieve customer delight. I am happy to know that you are satisfied with the recent stay with us. experience. Thank you once again for the feedback and it would be our absolute pleasure to welcome you back to Taj Malabar Resort & Spa, Cochin. Assuring you of our best services at all times. Warm regards, Sibi Mathew General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is located on a beautiful coast. Unfortunately there is nothing to do within walking distance. But they do have a free boat shuttle to Fort Kochi. The furniture and electrical needs to be updated. For TAJ we were expecting a bit more modern interior with USB ports for charging for cellphones. Their tea time was fun with excellent eats. The massage was a wonderful experience at their Spa. Will definitely consider it for future stay.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari sibi pada tanggal 28 Jan 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. We sincerely appreciate your valued comments on the location, sunset cruise followed by the high tea and Spa experiences. At the same time we have noted the area of improve mentioned in the feedback. I would like to share that we are continually reviewing our products and facilities to ensure the hotel standards stays up to date and it is our endeavour that every guest of the Taj has an outstanding experience each time when they visit any of our hotels. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Outstanding setting. Staff were even better. Seafood restaurant was commendable.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Sibi pada tanggal 20 Jan 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and happy to read your comments about our associates. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew

10/10 Sangat Bagus

PJ

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Luxury and comfort
Excellent location, staff and hospitality.
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Sibi pada tanggal 14 Jan 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing property. The staff were all amazing. We had an early flight, and we were there around 10:00 am. The hotel was really busy we had requested two rooms. Rahul from the front desk was very kind, he right away gave us one room and the other one an hour later. Thank you Rahul. Pauly from front desk was also very helpful.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Sibi pada tanggal 30 Des 2019
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. I will share your feedback with our team and in special to Mr. Rahul and Mr. Pauly at the Front Desk. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel was lovely but the staff made the place extra special. The hotel offered several perks such as daily ferry to Kochi Fort & an evening boat ride which was an unexpected addition. The breakfast was the best we had in India and the restaurants were great too (loved the Keralan prawn curry at the rice boat). The staff were excellent and really made us feel welcome but a special shout is required for the bar & pool staff. I felt like they got to know us in such a short space of time. Will be back when we return to Kerala.
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Sibi pada tanggal 14 Jan 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Sathyaprasad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relax and Restore
Great location for vacation....wonderful hotel staff
Menginap 3 malam pada bulan November 2019
Tanggapan dari Sibi pada tanggal 14 Jan 2020
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

TFA, Mumbai

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
property is spectacular Staff members are wonderfull
Menginap 4 malam pada bulan November 2019
Tanggapan dari sibi pada tanggal 6 Des 2019
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your comments about our associates and the location of the hotel. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

G, Canada

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing property, very clean and great service. Comparable to some of the international hotels in Dubai, London etc in terms of cleanliness and service.
Menginap 2 malam pada bulan November 2019
Tanggapan dari sibi pada tanggal 5 Des 2019
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate for your comments on the Cleanliness and overall ambience of the hotel. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan November 2019
Tanggapan dari sibi pada tanggal 5 Des 2019
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan November 2019
Tanggapan dari sibi pada tanggal 14 Nov 2019
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager