Hotel Centara di Koh Samui

"We were disappointed in this resort, the spare bed was so hard, my daughter was crying, so I slept on it with my bad back. The pool has a dangerous dip, not a good design, our shower leaked all over the floor after every shower, had to mop up with towels, our kettle didn’t work, the spa in our room was dirty and corroded parts, other peoples hair etc, did not feel it was clean enough to use. The stairs are a nightmare unless you are young and fit as the lobby reception is at the top and the pool...