Hotel dekat Kozensui

"Excellent service "

"This hotel is a hidden gem with helpful and friendly staff. Feels like a b&b with cooked breakfast, games area for adults and kids. The staff went above and beyond - helping us with transport to our next destination, making calls (in Japanese) and driving us to our shuttle connection. Rooms were comfortable and warm. It’s about 10mins from the town centre but they do offer pick up and drop offs from the train, and it makes it quiet and peaceful. Highly recommend! "

"客室は非常に綺麗で、水回りが綺麗で嬉しかったです。"

"スタッフが素晴らしい バッフェ式の朝食はどれも美味 アメニティは少し貧弱"

"スタッフの接客は暖かくて、清潔感もあり、アメニティーもイタリア製のオーガニックで、ドライヤーはリーファで、居心地の良いホテルでした。"

"突然にもかかわらず、快く対応いただけました。場所も良く、軽井沢の起点にできそうです。"

"とても落ち着く綺麗な良いところです また行きたいと思います"

"非常喜歡"

"Love the experience and hospitality. The amenities were also so amazing"

"good"

"静かで清潔で快適でした。"

"ホテル、レストラン、客室は清潔感にあふれ、スタッフはみな親切で快適なステーを過ごすことができました。朝食、夕食も美味しくて非常に満足できました。"

"Very thoughtful and helpful staff, always offering us heat packs/ umbrella when we leave in the morning. Onsen is small but has both indoor and outdoor areas, good vanity supplies and hair dryer. Location is excellent if you drive and want to be based near the Hoshino resort area. Plenty of things to explore within 20min drive from hotel."

"The service staff were almost perfect. "

"ペットフレンドリーで中もとても綺麗でした！スタッフの方も夜遅くの到着でチェックインが遅くなると連絡したら柔軟に対応してくれました。ワンちゃんに本当に優しいホテルです！"

"ห้องสะอาด บริการดี สุภาพ "

"スタッフの皆さんがよく連携してくれ、予定が変わっても柔軟に対応してくださった。"

"Every thing is perfect staff is very kindly we ara enjoy that place and this houese also very beautiful "

"I have never stayed somewhere with a kinder, friendlier staff. I was blown away by how caring and thoughtful they were."