This was my second time in Krabi. This resort was perfectly located and we had an enjoyable time over all.
Most of the staff was very pleasant, and for being in a foreign country and perfectly sufficient English skills (if you expect more, consider where you travel). The pool was beautiful, tons of loungers available and good bar staff. We had no issues with walking around the resort, and getting golf cart assistance when needed. The room service was delicious (though they were the only unpleasant staff members we encountered). I saw reviews mentioning flies and this and that, again, reconsider where you are traveling then.
I take a few points away, largely because this is just not a 5 star resort and I don’t think they are trying to be. We did book the cheapest room available. It was clean mostly, the bathroom is mostly what feels dingy and out dated. Shower wasn’t super clean and the shower head (rain shower only, the worst!) was spewing in all different directions. The girls get it. My only, and largest complaint would be the wifi. Again, I know I SHOULD consider where I am traveling. But I have never had such issues in traveling Thailand. I am a remote worker, so it was a bit frustrating. Was hardly ever strong enough to watch any media, and with 2 of us in the room only 1 device would sort of work on it at a time (streaming/media)
Overall, with my budget and love for travel I would honestly come back for the price and what we got.