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Wawel Luxury Apartments by Amstra

4.0 star property

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Close to Wawel Castle and Main Market Square, Wawel Luxury Apartments by Amstra provides amenities such as a garden. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Outdoor space
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Apartment, 1 Bedroom, Balcony

Luxury Apartment, 1 Bedroom, Balcony | Iron/ironing board, free WiFi

Luxury Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 1 Bedroom, Balcony, Garden View

Luxury Apartment, 1 Bedroom, Balcony, Garden View | Iron/ironing board, free WiFi

Luxury Apartment, 1 Bedroom, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Balcony

Studio, Balcony | Iron/ironing board, free WiFi

Studio, Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom | Iron/ironing board, free WiFi

Luxury Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Suite, Balcony

Comfort Suite, Balcony | Living area | Flat-screen TV

Comfort Suite, Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Iron/ironing board, free WiFi

Junior Suite, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Kraków City Centre, a neighbourhood in Kraków, is home to Wawel Luxury Apartments by Amstra. Royal Road and Wawel Castle are notable landmarks, and travellers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Tauron Arena Kraków. Visit our Kraków travel guide
View more Apartments in Kraków
Map
Plac na Groblach 5, Kraków, Lesser Poland, 31-101

What's nearby

  • A historic castle with a prominent tower and a large arched entrance.
    Planty Park
    2 min walk - 0.2 km
  • A historic church with a prominent tower and domes, surrounded by a grassy area with blooming pink flowers.
    Wawel Cathedral
    5 min walk - 0.4 km
  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    5 min walk - 0.4 km
  • A bustling outdoor caf�é area with stone buildings and outdoor seating.
    Main Market Square
    8 min walk - 0.7 km
  • A historic castle with red-tiled roofs, green domes, and a prominent tower.
    Wawel Castle
    9 min walk - 0.8 km

Getting around

  • Turowicza Station
    6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    6 min drive
  • Kraków (KRK-John Paul II - Balice)
    29 min drive

Restaurants

  • KROMA
    3 min walk
  • Liberty Cafe
    4 min walk
  • NapNap Cafe
    4 min walk
  • Kult Cafe
    2 min walk
  • Restauracja Pod Smoczą Jamą
    3 min walk

About this property

Wawel Luxury Apartments by Amstra

  • Upscale apartment near Main Market Square
  • Close to Wawel Castle and Royal Road, Wawel Luxury Apartments by Amstra provides amenities such as a garden. Guests can connect to free in-room WiFi.
  • Other perks include:
    • A round-trip airport shuttle (surcharge), a 24-hour front desk and smoke-free property
    • Tour/ticket information
  • Room features
  • All guest rooms at Wawel Luxury Apartments by Amstra offer amenities, such as free WiFi.
  • Extra conveniences in all rooms include:
  • Kitchens with full-sized fridge/freezers

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Kitchen

  • Coffee/tea maker
  • Full-sized refrigerator/freezer

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • No housekeeping service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: PLN 50 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PLN 120 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Wawel Luxury Apartments by Amstra pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Wawel Luxury Apartments by Amstra?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wawel Luxury Apartments by Amstra?

Checkout is at 11:00 AM.

Does Wawel Luxury Apartments by Amstra provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 120 per vehicle applies.

Where is Wawel Luxury Apartments by Amstra located?

Located in Kraków City Centre, this apartment building is within a 10-minute walk of Planty Park, Main Market Square and Royal Road. Kraków Philharmonic and Smok Wawelski Statue are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wawel Luxury Apartments by Amstra Reviews

8.2

Very good

8.8

Cleanliness

9.0

Location

7.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 35 out of 80 reviews
Rating 8 - Good. 25 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 8 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
We didnt even get in cause they didnt have our reservation in books. Even when it was confirmed. Of course staff didnt speak English at all.
Stayed 7 nights in Aug 2019
Verified

2/10 Terrible

Annika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VIKTIGT!

Det var ingen som kom och mötte upp oss med nyckel så vi fick snabbt boka ett annat boende som jag har kvitton på och vill att tillbaka för utlägget
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Many good restaurants around, short walk old market and castle. More communication on how to collect keys would make checkin pleasant experience. We wasted at least 40mins on walking around to find their office. Advice : get soap to bathroom
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Have stayed at this apartment block over the last 5 years. The first 3 years it was superb! The first time I stayed I was met with the Keys and there was a small bottle of wine with a welcome card from the Amstra team, Unfortunately last year I was met with the keys to the apartment plus a charge for cleaning 50 Zloty.This year I was sent a text on arriving in Krakow with an address to pick up the Keys before heading to Apartment. Plus the 50 Zloty charge Not ideal when you have heavy luggage to haul.The service used to be Exceptional, Sadly no more!! Still love Poland and its people!!
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Allt var bra förutom att personalen inte kunde engelska. och städningen var inte på topp
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Salva

Liked: Cleanliness, amenities, property conditions & facilities
Apartamento muy espacioso, en muy buen estado y bien equipados. Repeteríamos.
Stayed 4 nights in Dec 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Apartment was not as advertised, completely different to the pictures shown on Expedia for what I paid for. Poor communication from hotel, turned up to check in location stated on booking confirmation- was told over the phone I was in the wrong place and that I had to come to the main office. They then proceeded to hang up the phone and I spent the next 30 minutes stood on the street attempting to call the company. Eventually 45 minutes later I found the office. Apartment was clean, however shower door didn’t shut properly so water went all over the bathroom. The shower had almost no power to it which didn’t matter because we had lukewarm water for the entire stay- not ideal when it’s -1 degrees outside and you want to warm up. Just to top it off the heating didn’t work properly so the apartment went from being a sweat box to a freezer every five minutes. I wouldn’t recommend this apartment to anyone. Service was poor and the standard of hotel minimal
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the market square and felt very secure. Staff were also friendly and happy to help
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
la struttura è esattamente come appare nelle foto, quindi molto pulita e confortevole, la posizione in cui si trova la struttura è ottima a meno di 500 mt dal castello del wawel, quindi dal centro, l'unica nota negativa è che nessuno ti dice che all'arrivo in struttura, non c'è nessuno ad aspettarti per consegnarti le chiavi dell'appartamento/camera, che il personale all'ingresso non parla inglese e che quindi diventa tutto un pò complicato. fortunatamente x noi al nostro arrivo c'era un signore in portineria (gentilissimo) che pur non parlando inglese è riuscito comunque ad aiutarci e a metterci in comunicazione con l'ufficio dove si va a ritirare le chiavi che si trova praticamente girando in torno al palazzo, dove ci attendevano x la consegna delle chiavi. l'ufficio è aperto h24 e il personale parla inglese. La ragazza che abbiamo trovato noi è stata molto carina e ci ha dato tutte le informazioni di cui avevamo bisogno anche per quanto riguarda gli spostamenti in città.
Stayed 3 nights in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Huoneiston yleiskunto heikko.Sänky aivan hirveä.Saavuimme klo 1 yöllä.Avaimen hakeminen hankalaa,ja info varsin vajaavaista.Päästiin asuntoon,todellinen pettymys,jos on annettu ymmärtää "luxury",tässä sitä ei todellakaan ole kuin nimessä markkinointi mielessä.Väsymys painoi ja uni olisi maittanut,nukkuminen ei onnistunut koska sänky täysin kelvoton.Keskellä sänkyä iso kuoppa johon kumpikin meistä valui,aivan mahdottomuus nukkua!!! Palautin avaimen,ei pahoittelua,ei välittämistä saatika hyvitystä!!!
Stayed 4 nights in Oct 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely not what you see in the photos...

Dirty - hair in the shower, dusty bathroom and stained walls and stained mattress. Broken air conditioning, blinds and window treatments hanging off the wall, under stocked kitchen items (2 glasses?!) and only one hand towel - not bath towel, bathmat or kitchen dishcloth. Terrible check in process, went to the address, they had no idea who I was. Had to call the hotel and walk to the main office to collect the keys with all my luggage. Rude staff, very dismissive, very disappointing accommodation when I was finally able to get access. Other people’s clothes and socks left in the wardrobe. Main light isn’t working in the entrance and nobody came to respond and fix anything during my stay.
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant experience clean quiet apartment nice food for breakfast friendly service
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Value for money!!

The apartment was lovely, very quiet area and perfect for a short break!
Stayed 4 nights in Sep 2018
Verified

8/10 Good

lynda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

An excellent private apartment near the castle

When we finally got to our apartment it was excellent however the company that leases the apartments could do with a lot of improvement. They didn’t have any apartments ready for us despite confirming our booking the day before. The building where the office for collecting the keys isn’t signposted at all with their details. Our apartment wasn’t cleaned while we were there either and we were only given 2 towels. No mats to step out of the shower and no complimentary soap. However the apartment itself was top quality. Only 5 minutes walk from the main square and was fully equipped with kitchen utensils, a microwave, fridge and dishwasher and a washing machine in the private hall outside. I felt very secure as the building was key code entry and had 24 hour security.
Stayed 5 nights in Sep 2018
Verified

4/10 Poor

jay

Disliked: Room comfort

Basic amenities and misleading as luxury apartment

We did not meet representative at first on arrival, but met very kind gentleman who spoke polish and phoned and organised representative to meet us. concierge spoke no English but very nice gentleman. No starter pack on flat or no water. No instructions or map for city. This was an open plan basic apartment,studio but misleading as titled as one bedroom apartment. It had one double bed and sofa bed in lounge , which was separated from bed by half glass partition. Double bed was small and with very poor mattress that led to back stiffness. No side table or lamps. Bathroom at the other end of half bedroom! Balcony very spacious but no chairs or table. Kitchen under equipped and no microwave. Bathroom lacked drainage and so after shower,water was accumulated. We could not operate Tv. Apartment representative was very courteous with good English but could not do anything for our issues. We eventually got relocated next day to another very nice apartment.
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

spacious apartment close to city amneties

Good kitchenette and bathroom. shower was quite good. Breakfast was delivered every morning at 8.30am . Basic for vegetarians No restaurant. Super market was close by. Staff did not speak English at the store. No hand towels in the bathroom. washing machine worked well. Drying was easier at the balcony. we paid 90 Zolty on arrival for cleaning and tax. No daily cleaning. Can get cleaning done for 70 or 80 Zolty per day. Air condition was very poor. we had to keep the balcony door open at night also. Though complained, nothing happened. No English TV. WIFI was good. for halal food, there was not any close by.
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Anne-Christine

Disliked: Property conditions & facilities, room comfort

Ingen luksus

Ingen reception, der var ingen p-plads da vi kom, dårlig morgenmad som blev leverer i en papkasse, ingen rengøring under opholdet, meget billig indretning, hang ledninger ud af vægen flere steder, ingen køkkenredskaber til at lave mad, selvom der var køkken mm.
Stayed 5 nights in Jul 2018
Verified

4/10 Poor

Robert

Liked: Cleanliness

What a difference a year Makes!!

When I arrived to pick up the keys to the apartment I was met by a lady with a " Chip and Pin machine" stating that there are now additional charges for Cleaning and Maintenance!! When I last stayed at the apartments 16 months ago there was a bottle of Prosecco and a welcome note from the Amstra team.(NO CHARGES) What a difference a year makes. very disappointing.The Apartment unlike my last stay did not have a Washing Machine, Also an Iron, but NO board. bizarre. otherwise it was fine.and a wonderful stay in beautiful Krakow.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

Timo

Liked: Cleanliness, property conditions & facilities, room comfort

Hyvä sijainti hotellilla

Hotelli sijainniltaan loistava ja rauhallinen. Ei keskustan mökää ja sai olla kaikessa rauhassa.
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Apartamento perfecto, ubicado en el centro y estancia a la altura de hoteles de 4 y 5 estrellas, todas las comodidades, incluyendo parking.
Verified

6/10 Okay

Coral

City break

Basic - all you need for a city break. We paid for a balcony but had no chairs or table in order for us to sit out. Comfort - was ok, room was warm and the shower was pretty good. WiFi - good. Breakfast was ok considering it’s delivered in a box. (Continental) We didn’t use the kitchen area but it’s there if you need it, microwave and hob. Fridge and dishwasher. Staff very responsive to emails (as they are never around) - security guards don’t really acknowledge you. Would stay again - nothing special but reasonable price.
Stayed 4 nights in Mar 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Good location, room ok however a lot of minor jobs need fixing within the room. Very confusing upon arrival, as we arrived around midnight the reception door was locked by a code, lucky we was let in by the security guard however he didn’t speak any English. We then rang the number on a notice and someone came to show us to the room. Also when checking out the apartment was very confusing to find the office to leave our bags as our flight were only later on in the day. Communication between the customers and company need to be a lot better and a lot more professional.
Stayed 4 nights in Mar 2018
Verified

6/10 Okay

Tess

Liked: Property conditions & facilities

Close to the River side

It was dissapointing that the Bathroom door can`t be Close. Somebody came to fix but doesn`t have tools with him. Went to get things he can use but never came back while we were there`. We Have to tie the door with a string everytime we needed to use the bathroom. Sofa bed wasn`t prepared or ready. Front desk is open 24 hrs. but can`t get any Information from anyone who was on duty. ( coudn`t speak or understand English.; We have to call the main Office with our own private phone for any thing that is needed e.g towels, toilett paper.
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The apartment was in an excellent location.

We were met at reception area and taken to the apartment. Everything was explained to us.
Stayed 14 nights in Jun 2017
Verified

10/10 Excellent

MPSS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MItt i centrum

Nära till allt. Nära till allt. Nära till allt. Nära till allt.
Stayed 7 nights in Jun 2017