Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Deposit: MYR 100.00 per masa menginap
Pajak yang dikenakan oleh pemerintah kota: MYR 3.00 per akomodasi, per malam
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Pertanyaan umum
Apakah The Acacia Retreat memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.
Apakah The Acacia Retreat ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di The Acacia Retreat?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di The Acacia Retreat?
Check-in dimulai pukul 15.00.
Pukul berapa check-out di The Acacia Retreat?
Check-out pada pukul tengah hari.
Di mana lokasi The Acacia Retreat?
Terletak di Bentong, pondok ini berjarak 52 km dari Berjaya Hills Botanical Garden, Genting Highlands Premium Outlets, dan Happy Bee Farm & Insect World. Kuil Guang Yin dan Genting Skyway juga berada dalam 52 km.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
7,0
Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
7,0
Kebersihan
7,2
Lokasi
7,0
Staf & layanan
7,0
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 3 dari 16 ulasan
10 - Sangat Bagus
3
Penilaian 8 - Bagus. 6 dari 16 ulasan
8 - Bagus
6
Penilaian 6 - Medioker. 3 dari 16 ulasan
6 - Medioker
3
Penilaian 4 - Buruk. 3 dari 16 ulasan
4 - Buruk
3
Penilaian 2 - Sangat Buruk. 1 dari 16 ulasan
2 - Sangat Buruk
1
Ulasan
Terverifikasi
2/10 Sangat Buruk
derek
4 Jul 2018
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Refund issues
i went over there on Raya holiday, on 16th June. upon arriving when i try to check in, found out the room was booked, and was not reflected on Expedia, hence my booking was forced to cancel, although they offer another room which is smaller, but with an extra bed .however i have 3 adults and 1 pregnant woman with me. thus i requested cancel of the room. the Manager also agreed to refund to me in full.
I am not sure if this is whose fault but until today about 3 weeks. i still have not yet to receive my refund.
derek
Menginap 1 malam pada bulan Juni 2018
Terverifikasi
6/10 Medioker
aei
22 Nov 2017
Disukai: Kenyamanan kamar
Bilik yang selesa
Masa cek in, lambat sebab tak ada line. Lepas tu kene tukar bilik dan tambah duit.
Bilik selesa kecuali lantai bilik air yang sedikit berlumpur.
aei
Menginap 1 malam pada bulan November 2017
Terverifikasi
4/10 Buruk
Bo Møller
18 Okt 2017
Tidak Disukai: Staf & layanan, kenyamanan kamar
Used to be good
Stayed at this hotel around a year ago - at that time the service was perfect.
Sorry to say, now it is average.
We booked dinner and ordered food a the next door Chinese restaurant at 13:30 hours for delivery to our room at 18:30 hours. At 19:30 hours I cancelled the dinner.
Our room was big, but hardly any furniture inside.
Bo Møller
Menginap 1 malam pada bulan Oktober 2017
Terverifikasi
6/10 Medioker
manon
17 Agu 2017
Tidak Disukai: Staf & layanan
Good for one night
Close by highway is easy if you need a place to stay for one night. Restaurant is not ready yet to give you a welcome feeling
manon
Menginap 1 malam pada bulan Agustus 2017
Terverifikasi
8/10 Bagus
Traveler terverifikasi
25 Jul 2017
Disukai: Kebersihan, staf & layanan
overall not bad. but location low coverage for mobile phone.
No price list for the recreation activities such as A TV, cycling.....whether it will mark up by the staff as they like?
The pond is a bit smelly but we satisfy for the overall stayed. Clean big room with balcony, comfort bed , nice natural environment with fresh air, unique bathroom sink, every hotel room have very nice decor.....
Staff need to improve theirs English language.....they only understand bahasa Malaysia.....
Very nice, affordable, pleasant and quiet place just away from the highway. The room was big, with a large and comfortable bed. Wooden houses and bungalows and superb wooden furniture. Only cold water in the bathroom but who cares when it's so hot outside? Dinner was great with local dishes expertly cooked.
Michelle
Terverifikasi
4/10 Buruk
Azni
8 Mei 2017
Tidak Disukai: Kondisi & fasilitas properti
Frustrating
This was my 3rd trip to this place unfortunately we are not able to stay at da place dat we hv booked n paid for due to electricity prob. Although we were given different type of rooms (wood shack) im still not happy cos it is a family gathering n the mansions that we hv chosen is much better cos everybody could room in together n it is nearer to da pool.
Pool is also not clean.
Also our fishing bait that we left overnight at da balcony got stolen.. security is not good n hotel mgt doesnt seems to care much or compensate us.
Azni
Terverifikasi
8/10 Bagus
M
12 Mar 2017
Disukai: Staf & layanan
vey natural environment hotel
A very great place to escape the city.
Overall was just nice, worst part is the kitchen side, taste was great . prepare time is super worst ! 3 dishes have to b wait for over an hour.
Give a big thumb up to all de staff, they is very helpful and friendly.
M
Terverifikasi
4/10 Buruk
Hiew
5 Mar 2017
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst stay in a hotel
Acacia is not ready to accept guests. First, the ponds surrounding the rooms were filled with a disgusting layer of pollutant which looked like oil, the water was stagnant and the colour was scary. Secondly, the room was dusty at all the edges and corners. Thirdly, there was no hot water from the shower. Next, the restaurant was totally unprepared to receive guests. They couldn't even provide simple bread, the waiter couldn't understand what a fried egg is, he brought us omelette. Seemed there was nothing in the kitchen, he asked if we could have fried rice for breakfast! Terrible! Terrible! Terrible! This hotel should either buck up or not operate at all. They do have a nice place, such a pity they can't manage.
Extremely good service.
Quality buildings in the middle of no where.
Restaurant prices slightly above average and the food was average. Again service very good.
Nearby motorway not as noisy as expected.
Unser Hello-Kitty-Zimmer war sehr schön geräumig, liebevoll gestaltet und super ausgestattet. Mit einem tollen Balkon über dem See und einem wunderschön angelegten Pool direkt vor der Tür. Die ganze Anlage ist einfach perfekt um zu entspannen - sie liegt in der Nähe einer Straße (von der man nicht viel mitbekommt) und gut mit dem Auto zu erreichen ist. Allerdings war die Kommunikation mit den netten Mitarbeitern des Resorts etwas komplizierter, da nicht alle gut englisch sprechen und somit ein paar kleine Missverständnisse entstanden sind. Das Essen ist wirklich vorzüglich und wird von einem sehr guten Koch zubereitet.
Traumhaftes Resort, schön gepflegt, neu und sauber gehalten doch leider etwas ab vom Schuss (man braucht ein Auto um wegzukommen).
Theresa
Terverifikasi
6/10 Medioker
Boon Jang
26 Des 2016
Disukai: Staf & layanan
大自然的酒店!
新!員工經驗少!
Boon Jang
Terverifikasi
8/10 Bagus
Traveler terverifikasi
13 Des 2016
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It's a nice and cozy environment
Staff are friendly, breakfast is good. It would be nicer if they can do some cleaning to the pond.