Hotel was clean and accessible, we could walk to Nishiki market in 10-15 minutes. It was also close to Kyoto station and there was a bus you could take near the hotel that reached many popular destinations. As we had a lot of luggage, we asked for the hotel’s help to book a taxi. On a rainy day, the hotel manager very kindly put on his rain coat and went out to flag down a taxi for us. Other than that, we also noticed he was helping out during check in time with wiping the luggages that got wet due to the rain and replenishing the lobby umbrellas. We were very thankful for his help.